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Print Invoices RRS feed

  • Question

  • Does CRM support printing invoices?

    If so, does this go through CRM or does it use Word to print?


    Owner, Quilnet Solutions
    Saturday, December 18, 2010 4:01 PM

Answers

  • There is a default invoice report you can run from the invoice record. You can modify this with the report editor or with Visual Studio. You could run a Word merge but they are very difficult to make work with child records.

    Leon Tribe

    Want to hear me talk about all things CRM? Check out my blog

    http://leontribe.blogspot.com/

    or hear me tweet http://www.twitter.com/leontribe

     


    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    • Proposed as answer by Leon TribeMVP Sunday, December 26, 2010 10:17 AM
    • Marked as answer by Quilnux Sunday, December 26, 2010 2:45 PM
    Sunday, December 26, 2010 10:17 AM

All replies

  • See here for a previous discussion on the same.

    I think the simplest solution is to write a report.


    --pogo (pat)
    Saturday, December 18, 2010 8:09 PM
  • See here for a previous discussion on the same.

    I think the simplest solution is to write a report.


    --pogo (pat)

    Any idea how hard this would be to do? Does it use the existing CRM system or does it require a developer to do this?
    Owner, Quilnet Solutions
    Saturday, December 18, 2010 8:32 PM
  • You can write a simple report using the Report Wizard directly inside the CRM Web Application.

    However, to generate an Invoice, given that it would have to extract information about child entity instances (Invoice Lines), you'd need to develop a Parent and Sub-report.  For this you would need to use BIDS (Business Intelligence Developer Studio which is a SQL Server installed version of Visual Studio).  It is a GUI development environment, but does require an understanding of how the SQL Server CRM database hangs together to use effectively.


    --pogo (pat)
    Saturday, December 18, 2010 8:46 PM
  • Currently we are time pressed as our existing solution is going out of band just after the first of the year. While we may be able to implement this solution for invoicing in the future, is there another Dynamics product that can produce invoices out of the box that is not Dynamics GP?

    Or would it be better for us to use InfoPath or perhaps Access to generate invoices over a Dynamics product?

    (We are trying to get away from Dynamics GP because we really don't need the extra features that it includes. While the features are great, we aren't ready to move to them just yet.)


    Owner, Quilnet Solutions
    Saturday, December 18, 2010 8:58 PM
  • It's pretty difficult for anyone to provide you with reliable product advice without understanding all your requirements.

    I'm surprised that you can't use Dynamics GP to print invoices -- after all, it's an accounting system. The other ERP products in the Dynamics family include NAV and AX. GP is designed for small businesses, NAV for mid-size and AX for enterprises. Dynamics CRM is a CRM system and not suited to be substituted for any of the ERP products.

    If all you need to do is to print invoices, why not use Word or Excel?


    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Monday, December 20, 2010 11:22 AM
    Moderator
  • It's pretty difficult for anyone to provide you with reliable product advice without understanding all your requirements.

    I'm surprised that you can't use Dynamics GP to print invoices -- after all, it's an accounting system. The other ERP products in the Dynamics family include NAV and AX. GP is designed for small businesses, NAV for mid-size and AX for enterprises. Dynamics CRM is a CRM system and not suited to be substituted for any of the ERP products.

    If all you need to do is to print invoices, why not use Word or Excel?


    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.


    We were using GP but the system requires far more computing power then we can afford.

    Before GP we were using Word. We found it took us way more time to use word to print invoicing by hand then if we used a more automated solution.

    Another company we work with uses Dynamics CRM. They allowed me to take a look at their system. It does seem to have an invoices area. I haven't had a chance to really dig into it yet but I saw that I can add a new invoice and print one out. We don't need anything fancy so if this can just do simple invoice printing then we should be good to go. I get back in the office January 3rd so I'll see what I can find out then.


    Owner, Quilnet Solutions
    Monday, December 20, 2010 3:09 PM
  • If you want a simple accounting system that can print invoices, then I recommend you take a look at Xero (http://www.xero.com). I chose Xero for my small business because I wanted an online accounting system which was easy to use (Microsoft doesn't offer one). Xero offers an excellent set of options for generating invoices and allowing you to print them (from PDF) or email them directly to your customer (as a PDF attachment).

    Xero has recently updated its invoice formatting features too: http://blog.xero.com/2010/12/design-your-own-invoices/

    Hope this helps.


    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    • Marked as answer by Jim Glass Jr Monday, December 20, 2010 5:34 PM
    • Unmarked as answer by Quilnux Sunday, December 26, 2010 2:45 PM
    Monday, December 20, 2010 3:40 PM
    Moderator
  • If you want a simple accounting system that can print invoices, then I recommend you take a look at Xero (http://www.xero.com). I chose Xero for my small business because I wanted an online accounting system which was easy to use (Microsoft doesn't offer one). Xero offers an excellent set of options for generating invoices and allowing you to print them (from PDF) or email them directly to your customer (as a PDF attachment).

    Xero has recently updated its invoice formatting features too: http://blog.xero.com/2010/12/design-your-own-invoices/

    Hope this helps.


    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.


    Yeah, see, we're not looking for an accounting solution. We already have one in place that we use and don't have any desire to change. It just doesn't print invoices. Thats why I was looking to see if CRM would have invoicing support. We still need customer record management so that is a plus if we get CRM to do invoicing as well.

    I didn't realize one of the devs here has an MSDN subscription that includes using Dynamics CRM 4.0 for testing in a dev environment. He says we can use that to check and see if the feature we need is there. He's gonna set it up for me in the lab and I'll go in today and see what it can do.

    We are also wanting on on-premise solution. Currently, the outbound costs of Cloud Solutions for this will be too expensive at the moment (hopefully it's something we can afford in the future though).


    Owner, Quilnet Solutions
    Monday, December 20, 2010 4:26 PM
  • There is a default invoice report you can run from the invoice record. You can modify this with the report editor or with Visual Studio. You could run a Word merge but they are very difficult to make work with child records.

    Leon Tribe

    Want to hear me talk about all things CRM? Check out my blog

    http://leontribe.blogspot.com/

    or hear me tweet http://www.twitter.com/leontribe

     


    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    • Proposed as answer by Leon TribeMVP Sunday, December 26, 2010 10:17 AM
    • Marked as answer by Quilnux Sunday, December 26, 2010 2:45 PM
    Sunday, December 26, 2010 10:17 AM
  • There is a default invoice report you can run from the invoice record. You can modify this with the report editor or with Visual Studio. You could run a Word merge but they are very difficult to make work with child records.

    Leon Tribe

    Want to hear me talk about all things CRM? Check out my blog

    http://leontribe.blogspot.com/

    or hear me tweet http://www.twitter.com/leontribe

     


    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe

    This is probably the best option. I may take at look at doing this on Monday. Thanks.
    Owner, Quilnet Solutions
    Sunday, December 26, 2010 2:42 PM