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End Program SteadyState - Ending Program...Please wait RRS feed

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    Hi,

      I had to reinstall a computer in the lab at a library. They are using the Microsoft Shared Toolkit. On the new computer I installed Windows SteadyState 2.5 so that we would be up to par. After the install, I restarted. That is when the fun was over. Anytime I try to restart it sits forever. I try to open an app and it will tell me it can't because it is shutting down. Eventually the Dialog pops ups saying this. End Program SteadyState - Ending Program...Please wait. It will eventually ask me if I want to Cancel or End Now. So I looked around and didn't see anybody else having this issue. So I uninstalled during that it brings up a cmd prompt and trys to stop the service. Eventually it must do it because it uninstalls and removes the service. After that everything is great again. I reinstalled it with high hopes and didn't adjust anything this time. I then restarted, logged in as administrator and then tried to restart. Exact same problem. In the "Event Log" - "System Log" I am getting this error about the same time.

    Type: Error Source: DCOM Event ID: 10010

    "The server {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C} did not register with DCOM within the required timeout."

     

    Please Help. Want to use this program.

    Thanks

    Todd

    Tuesday, September 30, 2008 6:33 PM

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     Tim Irvin wrote:

    I did try to end "bubble.exe" using the Task Manager prior to are reboot, and the reboot happened quickly -- without the "Ending Program..." issue.


    Hi,

    I'm not sure exactly what is causing the hang here, but in your case it seems that it's the result of Bubble.exe trying to pop up a warning that allows the admin to save changes at logoff/restart if WDP is in discard mode.  The good news for you is that there's a simple way to disable that behavior without affecting the warnings that bubble.exe shows to resticted users.

    Open SteadyState, go to the Windows Disk Protection screen, then select this option at the bottom of the screen:

    "Do not warn the administrator about losing changes before log off, restart, or shut down."

    This should prevent the problem from happening.

    Thanks,
    Rob Elmer
    Development Lead
    Windows SteadyState
    Thursday, December 18, 2008 8:30 PM

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    I guess I should probably provide more details. Clean Install, Windows XP - SP3. Latest version of SteadyState. Any Ideas anyone, or of who I should contact?

     

    Friday, October 3, 2008 6:49 PM
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    Hi,

    Is Windows Disk Protection enabled?

    Thanks,
    Rob Elmer
    Development Lead
    Windows SteadyState
    Sunday, October 5, 2008 5:06 AM
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    No, not yet. As soon as I reboot once. Anytime after that it will hang while trying to log off. During further troubleshooting I discovered this.

    If I kill and then restart the Steadystate service once while logged in, than it starts and stops properly. So I then can log off. But then I never get any notifications either. So it seems as if during login it's trying to do something so it never fully functions.

    I never get any notifications, which I assume come from Bubble.exe. ie. Time notification if I login as a restriced user with the show logoff time checked.

    I am using the Shared Toolkit for now but would like to get using steadystate.

    Monday, October 6, 2008 2:40 PM
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    Hi,

    The time remaining notification actually comes from uinotify.exe, rather than bubble.  However, if the Windows SteadyState Service is not working, you won't get that notification. 

    I'm a little confused by the original statement of the problem:
    Anytime I try to restart it sits forever. I try to open an app and it will tell me it can't because it is shutting down. Eventually the Dialog pops ups saying this. End Program SteadyState - Ending Program...Please wait. It will eventually ask me if I want to Cancel or End Now.
    1. Are you logged on as the administrator when you try to restart? 
    2. Is the Windows SteadyState UI (sctui.exe) running when you restart?  I'm not sure which app the "end program" dialog is complaining about

    Thanks,
    Rob Elmer
    Development Lead
    Windows SteadyState
    Tuesday, October 7, 2008 3:02 AM
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    I am logged in as Administrator.

    The program it compains about in the End Program Dialog is "SteadyState."

    I was guessing regarding the uinotify.exe/bubble.exe, wasn't sure. I do see that both of them are running as well.

    Thanks

    Todd

     

    Tuesday, October 7, 2008 9:03 PM
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    Did this problem ever get resolved?  I have used SteadyState for quite some time, have always been very satisfied, but have just encounted the exact same problem with Steady State 2.5 for the very first time.  I installed SteadyState, log on as administrator, and when I try to shut down or reboot, the PC simply hangs.  After about two minutes, a dialog box appears: "END PROGRAM WINDOWS STEADYSTATE"  The blues progress bar fills up very quickly and then the PC hangs again.  After about another minute. I get another dialog box which says: "End Program: Windows SteadyState"  "The program is not responding."  If I manually click on the "END NOW" button, the PC will restart or shut down.  If I do nothing, the PC simply hangs for about 15 minutes, then the dialog box and all of the desktop icons go away, and I have to do a hard reboot.

     

    I am using XP Pro/SP3 with all of the updates.  I have tried uninstalling and installing SteadyState several times in different sequences.  I use Symantec Endpoint Protection ver. 11 but SteadyState has the same problem with or without Symantec.  Please help.  This is a fatal bug which will cause me to abandon SteadyState, which I like, and go back to DeepFreeze, which I don't much care for.  Thanks all you SteadyState Gurus!

     

    Wednesday, December 17, 2008 7:30 PM
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    Nope I finally caved and used the old program, I am thinking of buying Deep Freeze. Free ain't worth it if it don't work.

     

    Wednesday, December 17, 2008 7:38 PM
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    Hi,

    We haven't been able to reproduce this issue in the lab here.  Is Windows Disk Protection enabled on your machine?  Can you use task manager to end "uinotify.exe" and "bubble.exe" before you shut down or reboot to see if that solves the problem?  If not, try ending "sctsvc.exe" as well.

    Thanks,
    Rob Elmer
    Development Lead
    Windows SteadyState
    Thursday, December 18, 2008 6:30 AM
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    Rob,

    I am having this same problem on a new machine we installed.  This problem came and went during initial deployment and configuration, and we thought it had resolved itself.  But last night we made a change to the Steady State setup and this problem reappeared and we would love to get some help to resolve it.

    Here are the steps that were performed prior to the re-occurrence of this problem:

    1. The WDP Setting was changed to Retain All Changes Permanently -- the system was rebooted.
    2. The public user profile was changed to "unlocked" and the setting to "Do not display user names in the Log On to Windows dialog box" was set to "on".
    3. The WDP Setting was set to "Remove all changes at restart" and the system was rebooted.

    During this reboot the system paused for about 2 minutes before the "SteadyState: Ending Program... Please wait" window appeared.  And then a couple more minutes before it changed to "This program is not responding" and I had to click "End Now" to get the computer to reboot.  (Also, note the normal question box that appears after changing back to "Remove all changes" to ask if the changes in this session should be saved, did NOT appear on this reboot).

    This "Ending Program..." problems continued through rebootes, and/or log outs from either the Administrator or the public account.

    I tried changing the setting of WDP back to Retain All Changes Permanently and then rebooting multiple times, and then setting the setting back to "Remove all changes at restart".  But this didn't resolve this issue.

    Also, another datapoint is that the normal message pops up on login that informs users that their data will nnot be saved after a reboot doesn't appear anymore.

    I did try to end "bubble.exe" using the Task Manager prior to are reboot, and the reboot happened quickly -- without the "Ending Program..." issue.

    So, since "bubble.exe" doesn't appear to be working (for the pop-up) and appears to be causing this hang during reboot/logout -- I'm tempted to deactivate bubble.exe for now (as suggested by some in these forums, but I'm not too keen on that option since it eliminates warnings that users will get prior to a reboot when the cache is filling up.

    Any help you all can give on this would be very appreciated!

    Tim
    Thursday, December 18, 2008 4:30 PM
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    Rob--At this point, I have NOT enabled WDP.  This problem occurs when I first install SteadyState and have made no changes to the SteadyState configuration whatsoever.

     

    As to your suggestions.  I did not find "uinotify.exe" in the task manager, however, ending "bubble.exe" DID solve the problem!  Of course bubble.exe comes back on the reboot.  Now what?  Thanks.

     

    Thursday, December 18, 2008 6:39 PM
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     Tim Irvin wrote:

    I did try to end "bubble.exe" using the Task Manager prior to are reboot, and the reboot happened quickly -- without the "Ending Program..." issue.


    Hi,

    I'm not sure exactly what is causing the hang here, but in your case it seems that it's the result of Bubble.exe trying to pop up a warning that allows the admin to save changes at logoff/restart if WDP is in discard mode.  The good news for you is that there's a simple way to disable that behavior without affecting the warnings that bubble.exe shows to resticted users.

    Open SteadyState, go to the Windows Disk Protection screen, then select this option at the bottom of the screen:

    "Do not warn the administrator about losing changes before log off, restart, or shut down."

    This should prevent the problem from happening.

    Thanks,
    Rob Elmer
    Development Lead
    Windows SteadyState
    Thursday, December 18, 2008 8:30 PM
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     WishIKnew wrote:

    Rob--At this point, I have NOT enabled WDP.  This problem occurs when I first install SteadyState and have made no changes to the SteadyState configuration whatsoever.

     

    As to your suggestions.  I did not find "uinotify.exe" in the task manager, however, ending "bubble.exe" DID solve the problem!  Of course bubble.exe comes back on the reboot.  Now what?  Thanks.



    Hi,

    Interestingly, and unfortunately, your case seems slightly different than Tim's as he has WDP enabled.  At shutdown/logoff/restart, Bubble.exe tries to communicate with WDP to find out 1) if WDP is enabled and 2) which mode it is configured for so that it can decide whether to ask if you would like to save changes before shutting down.  It's possible that the WMI configuration is somehow corrupted or damaged on your system, causing the query made by Bubble to go unanswered. 

    You could try setting the same option that I suggested for Tim.  You would have to temporarily enable WDP, though, as that option is greyed-out if WDP is not enabled.  Once you've set the option and committed that change to disk (run WDP in "retain all changes permanently" mode) then you could disable WDP and the option would remain set.  Alternately, you could try manually setting the option by editing this registry value.  Using regedit.exe, navigate to this key:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Windows SteadyState\Parameters

    Then create a value of type DWORD named "DontWarnOnDiscard".  Finally, set the value to 1.

    Let me know if either of those work for you.

    Thanks,
    Rob Elmer
    Development Lead
    Windows SteadyState



    Thursday, December 18, 2008 8:42 PM
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    Rob, at least these solutions don't help me. The shutdown problem appears usually if I mess with the Steadystate GUI. If I don't touch steadystate at all or if I alter the disk protection state via scripts, it shouldn't give me any problems. So I'm wondering does steadystate leave something on / hanging, when using steadystates GUI? It's not disk protection related either, since it gives me trouble wether disk protection is turned on or off.

    I just reinstalled another computer from scrath with a different motherboard, using latest steadystate (though I think there hasn't been updates for a while?) and experience the same problem.

    I assume there are no other solutions I might try on this issue to solve it? At least I haven't found any other than this thread really.
    Tuesday, January 27, 2009 11:11 AM
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    NONE of this worked for me, but this DID WORK (NOT my fix, I found it at location below) Enable Terminal services, RPSS, and WIM services. Without ALL THREE of these services, SS stalls at logoff, reboot or shutdown for 60-120 seconds, then gives "end now" screen. See this thread for details: http://social.technet.microsoft.com/Forums/en-US/windowssteadystate/thread/e03e6fb7-a8a2-4f07-a68a-3ea20d32401c
    Monday, May 18, 2009 9:11 PM