Relaying Party issue CRM 2013/ADFS RRS feed

  • Question

  • I have just inherited a Dynamics CRM 2013 environment running Dynamics CRM 2013 server, SQL 2008 R2, and ADFS (1.0?). As much experience as I have with Active Directory and CRM, I have always managed to stay away from ADFS until now.

    After a Certificate auto-renewed on the ADFS server, we are unable to login to the CRM environment. I have an error here in the ADFS Event Viewer regarding Event ID 364 and in the trace section Event ID 77. Something is wrong with the passive requests and maybe proxies (not sure if we use proxy). To troubleshoot, all I have done is rebooted in the proper sequence, Disabled Claims/IFD, iisreset, enabled Claims/IFD, iisreset, ran update on Relays in ADFS. No dice.

    Does anyone have any suggestions for what might be the issue here?

    Tuesday, September 27, 2016 1:57 PM

All replies

  • If the problem only started after a certificate renewal, check the both the CRM AppPool account, and the ADFS AppPool account, have read permission on the encryption certificate used for the trusts. You do this via the Certificates snap-in in MMC

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Wednesday, September 28, 2016 6:52 PM