Custom dialog window or another user interaction using JScript RRS feed

  • Question

  • Hello,

    I am looking for directions how to find the best way to solve problem with plug in I am making. 
    Addon should work like this:
    1. obtain information form user as input data for plug-in
    2. run custom business logic
    3. present output data back to the user 
    4. allow user to modify the data 
    5. based on this data create new record of Account entity.

    I tried to create JScript using ExtJS framework to display custom dialog window inside web page. This solution works well 

    when accessed in web bowser, but is not working in Outlook client.
    I am not sure if displaying custom dialog window is the best way to achieve the goal. Is there better way how to interact 

    with user using JScript? Or better way how to create custom window (like using window.open() method)?

    Thanks for reply.
    Wednesday, December 4, 2013 3:21 PM

All replies

  • Hello,

    Yes, you should create a html webresource and use your JS logic inside. That should work fine both Web and Outlook clients.

    Dynamics CRM MVP/ Technical Evangelist at SlickData LLC
    My blog

    • Proposed as answer by MubasherSharif Thursday, December 5, 2013 5:33 AM
    Wednesday, December 4, 2013 6:59 PM
  • Hello, thanks for answer

       Is it generally considered as bad practice to use JScript framework like ExtJS - not specifically designed for Dynamics CRM? Or is it just this case, when using standard way is better?

    Friday, December 6, 2013 8:08 AM