Having Googled this a lot, I know others have had this same issue. Unfortunately, none of the suggested solutions has worked for me.
I'm trying to install the Windows Update from here:
http://www.microsoft.com/en-us/download/details.aspx?id=29152
- The page says "Validation Required".
- I click the CONTINUE button and go to the Genuine Windows Validation page.
- I click the green CONTINUE button and it downloads GenuineCheck.exe (1.45MB) from download.microsoft.com.
- I click the Run button and get the message "This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate"
So, I'm unable to download and install the update :(
Based on suggestions from other threads:
I downloaded and ran MGADiag.exe and here is my output:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BV78G-PKQ8R-Y3Y7Q
Windows Product Key Hash: aAVCC465b1y0HdJUaMezi7TPQTs=
Windows Product ID: 00371-OEM-9043982-03334
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {DE0B6617-7C7D-404E-BABC-8E2445EA1132}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\fred\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DE0B6617-7C7D-404E-BABC-8E2445EA1132}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Y3Y7Q</PKey><PID>00371-OEM-9043982-03334</PID><PIDType>3</PIDType><SID>S-1-5-21-1119895517-2859915892-3640172674</SID><SYSTEM><Manufacturer>R-Computer
Inc.</Manufacturer><Model>(925) 798-4884</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>SOX5810J.86A.4405.2009.1020.1419</Version><SMBIOSVersion major="2" minor="5"/><Date>20091020000000.000000+000</Date></BIOS><HWID>2B773907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-439-803334-02-1033-7600.0000-3112009
Installation ID: 020982598864379731560430089132982706097420906333110324
Processor Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: Y3Y7Q
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 10/19/2012 8:19:38 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:18:2012 16:13
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAAABAAAAAwABAAEACrbwuKwQRrzwE4Q01tUGngxNkiv8pZyf6Elyir5B6oI=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL DX58SO
FACP INTEL DX58SO
HPET INTEL DX58SO
MCFG INTEL DX58SO
WDDT INTEL DX58SO
ASF! INTEL DX58SO
SSDT INTEL SSDT PM
DMAR INTEL DX58SO
WDTT INTEL DX58SO
ASPT INTEL PerfTune
One strange thing I cannot explain is that the MGADiag.exe output says: "Default Browser: C:\Users\fred\AppData\Local\Google\Chrome\Application\chrome.exe". I have definitely set my default browser to IE9 in Internet Options, the "Make default" button is
currently disabled, and I did try switching back to Chrome and then back to IE 9 which all seemed to work.
Any help would be appreciated!
