Answered by:
Vista keeps asking me to validate windows.

Question
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Every thing was fine until the installition of SP 2 failed with an error message. Tried to restore to an earlier date and that didn't work.
After that every time I start the computer (Dell Inspirion 9400) I have to type in the Windows key and validate it. It will accept the key and validate to genuine windows, but I would rather not have to do this every time I start the computer.
When windows update tells me there are updates available it goes through the update process, but probably only one or two will install. Then there is a list of failed updates.
Have been searching for information on how to fix this for many days, and havent found an ansewer yet. Hope someone here can help.
Posting the diagnostic report below.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XQX4W-VV4H2-24CGY
Windows Product Key Hash: BJMRv4aEAcT1gIsvJHyjoz3pGUE=
Windows Product ID: 89578-OEM-7215355-30987
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {36B32DBC-7D07-4A34-9CF9-58C49457ACB5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Word 2002 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{36B32DBC-7D07-4A34-9CF9-58C49457ACB5}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24CGY</PKey><PID>89578-OEM-7215355-30987</PID><PIDType>8</PIDType><SID>S-1-5-21-2298314126-3170192690-3280425483</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MP061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20070205000000.000000+000</Date></BIOS><HWID>33313507018400EA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Atlantic Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M07 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>62A4EAC3B9ACA0A</Val><Hash>oYFJkmRdgrdNVD6wKZKJMnTn5To=</Hash><Pid>54189-OEM-1650002-00005</Pid><PidType>16</PidType></Product></Products><Applications><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00144-153-530987-02-4105-6001.0000-0502011
Installation ID: 016402866410955324940116436104493522315795644191756516
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial Product Key: 24CGY
License Status: LicensedWindows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OgAAAAEABQABAAEAAQABAAAABAABAAEAnJ/eHtrxiP7iMDywTp7qTjB4/tny9KjHzsW2gaxWTAEqhQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M07
FACP DELL M07
HPET DELL M07
BOOT DELL M07
MCFG DELL M07
SLIC DELL M07
SSDT PmRef CpuPmThanks in advance.
Saturday, February 19, 2011 4:14 PM
Answers
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Did all of the checks and changes I could find and finally got tired of seeing the same window saying this copy was not valid or genuine so did a reinstall. Took a day to get all the updates done, but seems to be OK now.
A few more restarts without asking to validate will make me feel better.
Thanks for your help.
- Marked as answer by Darin Smith MS Thursday, February 24, 2011 12:22 AM
Tuesday, February 22, 2011 9:41 PM
All replies
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"Hub city" wrote in message news:2e435ac6-1363-47dc-9248-e91142ddf510...
Every thing was fine until the installition of SP 2 failed with an error message. Tried to restore to an earlier date and that didn't work.
After that every time I start the computer (Dell Inspirion 9400) I have to type in the Windows key and validate it. It will accept the key and validate to genuine windows, but I would rather not have to do this every time I start the computer.
When windows update tells me there are updates available it goes through the update process, but probably only one or two will install. Then there is a list of failed updates.
Have been searching for information on how to fix this for many days, and havent found an ansewer yet. Hope someone here can help.
Posting the diagnostic report below.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XQX4W-VV4H2-24CGY
Windows Product Key Hash: BJMRv4aEAcT1gIsvJHyjoz3pGUE=
Windows Product ID: 89578-OEM-7215355-30987
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
Thanks in advance.
SP2 is still not installed - and I can see nothing wrong with your report.I suspect that there is corruption of the registry, which will be very difficult to isolate.What Anti-Virus and other security software are you running? When was the last time you ran a full system scan with updated anti-virus definitions?Have you ever used a Registry Cleaner/Optimiser on this machine? (DON'T!)
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, February 19, 2011 4:47 PMModerator -
As I said, the trouble started when SP 2 failed to install. I am using MS Security Essentials and scans show a clean computer.
One thing I forgot to mention is that after SP 2 failed, and restore to an earlier date failed, I tried to uninstall SP 1 using Windows Control panel and Command Prompt both, and it will not uninstall either. If I could remove it I could use the system DVD to do a repair.
After weeks of this problem I finally tried a Registry Cleaner last evening. Didn't change anything.
I can go back to "as new" using the recovery partition, but as I didn't have a current back-up when I tried SP 2, I hate to loose what is on the HD now. I had just finished some house cleaning a few days before trying SP 2, but as I never had a problem with a SP before I didn't back-up. Not very smart.
Thanks
Saturday, February 19, 2011 5:15 PM -
"Hub city" wrote in message news:302e8d84-42a2-447e-abea-9ba57232ad0c...
As I said, the trouble started when SP 2 failed to install. I am using MS Security Essentials and scans show a clean computer.
One thing I forgot to mention is that after SP 2 failed, and restore to an earlier date failed, I tried to uninstall SP 1 using Windows Control panel and Command Prompt both, and it will not uninstall either. If I could remove it I could use the system DVD to do a repair.
After weeks of this problem I finally tried a Registry Cleaner last evening. Didn't change anything.
I can go back to "as new" using the recovery partition, but as I didn't have a current back-up when I tried SP 2, I hate to loose what is on the HD now. I had just finished some house cleaning a few days before trying SP 2, but as I never had a problem with a SP before I didn't back-up. Not very smart.
Thanks
First things first - UNDO and changes that the registry cleaner may have made, if you can!. Registry cleaners are often the cause of such problems as you are currently having.Your PC is an HP, so I assume that it came preloaded with either McAfee or Norton. Did you use the special downloaded removal tool for the program after the Uninstall? If not, do so now, and also for any other AV you've had in the meantime.You should also run a specialist malware cleaner - download and install Malwarebytes Anti-Malware (free version), then update it and run a quick scan in all user profiles on the machine.Once complete, run a System File Check -System File Checker
Click on Start
in the Search box, type
CMD.EXE
wait for the system to find what should be the only file related, and right-click on it - select Run As Administrator.
Accept the UAC prompt if you get one, and then in the window that comes up, type
SFC /SCANNOW
and hit the Enter key
wait for the scan to finish - it'll take a while - and then reboot, twice!
run the MGADiag report again, and post back with the new report.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Tuesday, February 22, 2011 9:15 PM
Saturday, February 19, 2011 5:41 PMModerator -
Did all of the checks and changes I could find and finally got tired of seeing the same window saying this copy was not valid or genuine so did a reinstall. Took a day to get all the updates done, but seems to be OK now.
A few more restarts without asking to validate will make me feel better.
Thanks for your help.
- Marked as answer by Darin Smith MS Thursday, February 24, 2011 12:22 AM
Tuesday, February 22, 2011 9:41 PM -
"Hub city" wrote in message news:4dd69135-9c8a-4edf-89e2-cfce73d1ae63...
Did all of the checks and changes I could find and finally got tired of seeing the same window saying this copy was not valid or genuine so did a reinstall. Took a day to get all the updates done, but seems to be OK now.
A few more restarts without asking to validate will make me feel better.
Thanks for your help.
That's one way to solve the problem :)
Good Luck!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, February 22, 2011 9:55 PMModerator -
hello, having same issues, but can't even access internet to download malware software..... HELPWednesday, February 23, 2011 8:42 PM
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"Hatherley" wrote in message news:1560273c-ea1e-4fa1-971d-b590e77bd0db...hello, having same issues, but can't even access internet to download malware software..... HELP
So - how are you posting here?You need to start a whole new thread of your own - preferably in a much more appropriate forum, such asGive a LOT more detail and hope that they can help!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, February 23, 2011 9:13 PMModerator