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Trouble Authenticating RRS feed

  • Question

  •  

    I get the popup to authenticate but when opened it says i have already have. Then when i reboot the same popup displays. I ran the software valadation tool and this is the output:

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-HHYGX-RFB48-YKVRQ
    Windows Product Key Hash: n8AuA4ACm11N/rBJbOXlzX3oH7c=
    Windows Product ID: 55274-OEM-2211906-00105
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.1.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {FA93A2D6-61D4-4588-922D-1FB79B6EE173}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_B4D0AA8B-470-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:
    <GenuineResults><MachineData><UGUID>{FA93A2D6-61D4-4588-922D-1FB79B6EE173}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.1.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YKVRQ</PKey><PID>55274-OEM-2211906-00105</PID><PIDType>2</PIDType><SID>S-1-5-21-682003330-152049171-1060284298</SID><SYSTEM><Manufacturer>Gateway
                         
    </Manufacturer><Model>N0BPE040</Model></SYSTEM><BIOS><Manufacturer>Intel
    Corp.</Manufacturer><Version>CB81010A.15A.0020.P03.0102201650</Version><SMBIOSVersion
    major="2"
    minor="3"/><Date>20010220******.******+***</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>0350366F0184C056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain
    Standard
    Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>

            <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

    Thanks,

    Nate Lang

    Wednesday, March 26, 2008 6:56 PM

Answers

  • Hello nlang,

     

      When you say you that you get a "popup to authenticate" do you mean Activate or Validate?

     

    1) If you mean Activate, then follow step a) , if that does not work, try step b)

     

    a)  Click the Start button and then click "Run" Next, type in this command:

    %windir%\system32\oobe\msoobe.exe /a  This will bring up the Activation Window. Follow the directions to Activate by Phone. 

     

    b)  Your Diagnostic Report says "OEM SLP" which means that XP was pre-installed on that computer. That means there is a COA Sticker located on the side or bottom of your computer. Use the Product Key Update tool (http://www.microsoft.com/genuine/selfhelp/XPPkuinst.aspx?displaylang=en&sGuid=6256befe-6b78-4216-aa01-5c21ce4efaf5) to change the key (that is currently in XP) to the Product Key found on the COA Sticker found on the side or the bottom of your computer.

     

    2) If you mean Validate, then follow the below step:

     

    a)  Go to http://Microsoft.com/genuine/diag and click the "Start Diagnostic" button. This page will chack XP's seeting to ensure it is set up to Validate properly.  Once all the lines show as "Pass" click the "Validate Windows" button.  If you receive any error, please provide the exact error message in your post.    

     

     

    Thank you,

    Darin Smith

    WGA Forum Manager 

    Wednesday, March 26, 2008 10:30 PM

All replies

  • Hello nlang,

     

      When you say you that you get a "popup to authenticate" do you mean Activate or Validate?

     

    1) If you mean Activate, then follow step a) , if that does not work, try step b)

     

    a)  Click the Start button and then click "Run" Next, type in this command:

    %windir%\system32\oobe\msoobe.exe /a  This will bring up the Activation Window. Follow the directions to Activate by Phone. 

     

    b)  Your Diagnostic Report says "OEM SLP" which means that XP was pre-installed on that computer. That means there is a COA Sticker located on the side or bottom of your computer. Use the Product Key Update tool (http://www.microsoft.com/genuine/selfhelp/XPPkuinst.aspx?displaylang=en&sGuid=6256befe-6b78-4216-aa01-5c21ce4efaf5) to change the key (that is currently in XP) to the Product Key found on the COA Sticker found on the side or the bottom of your computer.

     

    2) If you mean Validate, then follow the below step:

     

    a)  Go to http://Microsoft.com/genuine/diag and click the "Start Diagnostic" button. This page will chack XP's seeting to ensure it is set up to Validate properly.  Once all the lines show as "Pass" click the "Validate Windows" button.  If you receive any error, please provide the exact error message in your post.    

     

     

    Thank you,

    Darin Smith

    WGA Forum Manager 

    Wednesday, March 26, 2008 10:30 PM
  •  

    Thanks Darin. Step 1b worked out great.

     

    Nate Lang

    Thursday, March 27, 2008 10:14 PM