Invalid Product Key RRS feed

  • Question

  • I just bought a new laptop and I am trying to enter my product key for Office Home & Student 2007.  It does not accept it and has a hard time with the last letter of the key.  Essentially, the message I keep getting is that the product key I entered is invalid. 

    How do I fix this?

    Wednesday, December 5, 2007 6:21 AM


  • Hello sdigian,


      The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office. Many computer manufacturers install a trial version of Microsoft Office.  Unless you specifically ordered and paid for a Microsoft Office license, you most likely, have the trial version installed.  If you wish to continue to use Microsoft Office, then you'll need to purchase a license (product key) for it.


    Please review the following:


    How to determine whether you have a trial edition of a 2007 Office suite or program installed: http://support.microsoft.com/kb/927920/en-us

    How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version: http://support.microsoft.com/kb/927756/en-us


    Thank you,

    Darin Smith
    WGA Forum Manager

    Wednesday, December 5, 2007 8:45 PM