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Team-Signalisation RRS feed

  • Question

  • We're using Microsoft e-phone 6.2 and LCS 2005. I just installed OCS 2007 and made some voice-calls and tried some settings. You can signal to multiple phonenumbers but I didn't find an option to define teams and configure 'team-signaling' (e.g. a,b,c are in a team. After a doesn't answer a call after 15 seconds, b and c are notified, that a is missing a call. b or c may take over this call).

    I believe, this should be an absolute must for every voice-solution. Are there plans for integrating this, when OCS 2007 heads for RTM?

    Yours
    Peter

    Monday, March 26, 2007 9:53 AM

Answers

All replies

  •  Russell JF Kirk wrote:
    Peter,

    Welcome to the forums. The feature you describe is called a hunt group and won't be in this release of OCS. Thanks for the feedback though.

    Regards
    Russ Kirk
    Grey Convergence: Experts in Unified Communications, Collaboration and Identity Management.

     

    In all honesty, I do not understand how one can have a business phone system in todays world that does not support Hunt Groups. If I understand Peter's post, Call groups are supported, is that correct?

    Wednesday, March 28, 2007 12:02 AM
  • Thank you Tdar329

     

    I already thought, that I'm the only one using Hunt Groups... Call groups doen't seem to be fully supported too: you can choose to ring ONE additional number to your own number...

     

    I think implementing Hunt Groups is simply a MUST!

    Wednesday, March 28, 2007 11:09 AM
  •  Peter Schoenthal wrote:

    Thank you Tdar329

     

    I already thought, that I'm the only one using Hunt Groups... Call groups doen't seem to be fully supported too: you can choose to ring ONE additional number to your own number...

     

    I think implementing Hunt Groups is simply a MUST!

     

    Peter: Don't think your the only one. Your Not. You can add Call Groups to my comments as well. I have no way to use this product without them.

    Wednesday, March 28, 2007 9:07 PM
  • Telephony features seem to be very poorly implemented.
    OCS 2007 is an entry-level product not an enterprise-level product (from VoIP telephony standpoint). I’m disappointed.


    Why not to use e.g. Trixbox/Asterisk, 3CX, ... ?

    Wednesday, March 28, 2007 9:40 PM
  • We'll get hunt groups in second release.... 2009. Oh, great humor!

    Wednesday, July 4, 2007 1:43 PM
  • Yes, I agree. But second Release seems to be 2008...
    Thursday, July 5, 2007 8:59 PM