locked
i want to remove RRS feed

  • Question

  • how can i remove the microsoft genuine
    Saturday, June 14, 2008 7:27 AM

Answers

  • In order to resolve your non-genuine Windows XP licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.

    Saturday, June 14, 2008 8:24 PM
    Moderator
  • laura1986,

     

    There is no supported process of removing Windows Genuine Advantage from the Windows XP operating system but it can be temporarily disabled.  Please provide more information as to the error messages you are seeing.

     

     Please try validating windows again by visiting the following location:  http://www.microsoft.com/genuine next click on the "Validate Windows" button in the upper right corner.  What happens?  The genuine site can also provide you with valuable information so please take time and review the documents.  Another site for helping customers identify genuine vs. non-genuine software is located here:  http://www.microsoft.com/resources/howtotell/

     

    Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

     

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Lori MS
    Monday, June 16, 2008 9:26 PM

All replies

  • In order to resolve your non-genuine Windows XP licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.

    Saturday, June 14, 2008 8:24 PM
    Moderator
  • laura1986,

     

    There is no supported process of removing Windows Genuine Advantage from the Windows XP operating system but it can be temporarily disabled.  Please provide more information as to the error messages you are seeing.

     

     Please try validating windows again by visiting the following location:  http://www.microsoft.com/genuine next click on the "Validate Windows" button in the upper right corner.  What happens?  The genuine site can also provide you with valuable information so please take time and review the documents.  Another site for helping customers identify genuine vs. non-genuine software is located here:  http://www.microsoft.com/resources/howtotell/

     

    Next please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.  This would assist us immensely so we may analyze possible causes for a failed validation.  Next we will begin formulating a resolution for what may be causing the problem.

     

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Lori MS
    Monday, June 16, 2008 9:26 PM