Sign in

Microsoft.com

Microsoft

Remove From My Forums

Firewall and Antivirus Disabled After Auto Upgrade

General discussion
0

Sign in to vote

After the Windows OneCare auto upgrade early today, both the antivirus function and the firewall are disabled. After a reboot, everything comes up ok, but after about five minutes the antivirus and firewall icons turn red. I cannot manually enable the firewall from within OneCare, and the program hangs.

Friday, January 11, 2008 1:54 AM

All replies

0

Sign in to vote

See if the information in this post helps - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2523777&SiteID=2

I would expect that the protection would fail to start, not shut down after it has started, so the above may not apply. Please contact support for help with this problem if the above doesn't correct it for you.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve

Friday, January 11, 2008 1:12 PM

Moderator