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email contact relationship? RRS feed

  • Question

  • Hello - When CRM receives an email, does CRM auto-create a contact from that email if the contact does not yet exist?

    I wrote an email create plugin and used a QueryExpression to look for a matching contact by email sender, and the result had a createdon value of approximately when the query was executed.

    I'm not sure if this is a function of the QueryExpression or if this is a function of CRM auto-creating contacts from emails.  Do you have any insight on this?
    Thursday, July 18, 2013 11:16 PM

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