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users can get to remote logon page but no farther RRS feed

  • Question

  • Hi Ken,

    I am having an issue where my users can get to the logon screen of my home server. they put their info in ... username and password and hits enter. it then clears out the password  and does not logon also no error message given. When I go to the server directly to the IP I am able to logon using their credentials. any thoughts??

    url: www.planeinsane.com or planeinsane.com

    register.com forwarder to https://mediaservices.homeserver.com

    Sincerely,

    Fosster Gandrup

    Friday, August 23, 2013 6:13 PM

All replies

  • amendment.....I can see a successful logon via the event logs:

    This is from the security log:

    - System
    - Provider
    [
    Name]
    Microsoft-Windows-Security-Auditing
    [
    Guid]
    {54849625-5478-4994-A5BA-3E3B0328C30D}
    EventID 4776
    Version 0
    Level 0
    Task 14336
    Opcode 0
    Keywords 0x8020000000000000
    - TimeCreated
    [
    SystemTime]
    2013-08-23T18:30:49.842349200Z
    EventRecordID 493476
    Correlation
    - Execution
    [
    ProcessID]
    496
    [
    ThreadID]
    3060
    Channel Security
    Computer DFDESIGNS-HS1
    Security
    - EventData
    PackageName MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
    TargetUserName Aaron
    Workstation DFDESIGNS-HS1
    Status 0x0

    This is from the Application log

    - System
    - Provider
    [
    Name]
    RemoteAccessWebsite
    - EventID 1000
    [
    Qualifiers]
    0
    Level 4
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [
    SystemTime]
    2013-08-23T18:33:37.000000000Z
    EventRecordID 102197
    Channel Application
    Computer DFDESIGNS-HS1
    Security
    - EventData

    DFDESIGNS-HS1\Aaron
    logs on to Remote Web Access.

    Friday, August 23, 2013 6:40 PM
  • Hi,

    Since you could only remote access to the server use the IP address, the current issue is more related to the DNS issue. The following thread may be useful to us.

    Why does remote desktop not work for me by computer name, and only by IP?

    http://superuser.com/questions/52109/why-does-remote-desktop-not-work-for-me-by-computer-name-and-only-by-ip

    Hope this helps.

    Regards,

    Andy Qi


    Andy Qi
    TechNet Community Support

    Sunday, August 25, 2013 5:49 AM
  • Unfortunately this is not my issue as i can get up to the logon page but no farther. 

    I had another thought.... is it possible that since this is a new user account and has never logged on locally that the user profile has not been built yet?

    Fosster

    Sunday, August 25, 2013 2:55 PM