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Office XP activated but told Not activated. RRS feed

  • Question

  • I am using a genuine copy of Office 2003. As Microsoft Photo Editor was deleted from Microsoft Office 2003, I re-installed that component (and ONLY that component) using my genuine Office XP Professional cd. Now Genuine Microsoft Software tells me my software is not Genuine because Microsoft Office XP Professional has not been activated. However, when I try to re-activate Microsoft Office XP via menu Start, I am told this copy has already been activated.

    Why does Microsoft make life so difficult for their genuine customers?
    Monday, November 2, 2009 5:56 AM

Answers

  • No reply from original poster.

    The Question is assumed to have been Answered.

    Darin MS
    Friday, November 6, 2009 8:59 PM

All replies

  • Hello Proboscis,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, November 2, 2009 5:08 PM
  • No reply from original poster.

    The Question is assumed to have been Answered.

    Darin MS
    Friday, November 6, 2009 8:59 PM