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To Search Resolve Case Base on Case ID RRS feed

  • Question

  • PLz tell me how to search resolve case base on Case ID..........Basically i need steps
    Friday, November 27, 2009 11:39 AM

Answers

  • Could you explain a bit more what you want to do?

    Do you mean search from within CRM (with advanced find), or using web services, or by running a SQL query directly on the CRM database?

    For the second and third option you'll need to pass the case ID and status in your query. I don't think the first option is possible
    Friday, November 27, 2009 3:43 PM