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Vista Home Basic-Validation Issue

Question
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My computer has been unused for a number of months & on restart I cleaned the computer of unwanted software & changed AV, from AVG to MSE.
I realised that in the first batch of security updates from MS I did not have installed SP1 or SP2 or Vista. I have managed to install all critical security updates including those offered on the 14th Sep 2010. During the course of performing these updates I was able to install SP1 when offered.
All non critical security updates will not install through failure with validation.
I have read various threads & have tried to fix validation. These all failed. I have Windows Genuine Advantage & the Active X required. When I got through the validation process to update, it informs me that the validation has failed with this message:-
Unknown error encountered during Windows validation. The validation service is unable to determine whether your copy of Windows is genuine.Please validate again. If additional attempts result in validation errors you may want to try again later.
[0x80080101]I have tried to install KB892130 WGA VT but it will not install.I can see the results of the diag tool shows I have a genuine copy of Vista.
Can somebody please take a look at the below result & help me with my problem.
Thank you.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CW793-HG9R8-JXMTG
Windows Product Key Hash: OxLWU7DG6qGU6v3+tM542S/Gfk0=
Windows Product ID: 89572-OEM-7231323-75289
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010300.1.0.002
ID: {84609A34-E2FE-4F5E-A2E0-CE5158E3ED7B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{84609A34-E2FE-4F5E-A2E0-CE5158E3ED7B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JXMTG</PKey><PID>89572-OEM-7231323-75289</PID><PIDType>8</PIDType><SID>S-1-5-21-3785647218-1088133222-820176688</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell DM061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>2.2.0 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070116000000.000000+000</Date></BIOS><HWID>5B303507018400E6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B8K </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: 91dbad68-4713-4f9c-b351-6e77a8361741
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00144-313-275289-02-2057-6001.0000-2622010
Installation ID: 012431367366700963943696134431914574022295029936250406
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: JXMTG
License Status: LicensedWindows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: MAAAAAEAAAABAAEAAgABAAAAAwABAAEAnJ/Q+Wy1QhpcwTxK8vS4hnRWQFKsVoDXOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL B8K
FACP DELL B8K
HPET DELL B8K
BOOT DELL B8K
MCFG DELL B8K
SSDT DELL st_ex
DUMY DELL B8K
SLIC DELL B8KSunday, September 19, 2010 6:23 PM
Answers
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My computer has been unused for a number of months & on restart I cleaned the computer of unwanted software & changed AV, from AVG to MSE.
You didn't tell us any of that in your Answers forum thread: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/fb2d9f98-ea40-45a9-a2e3-c57e6cdb39d2
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
Apology in my other post.Charlotte.
- Marked as answer by ccorleone Thursday, September 30, 2010 9:01 PM
Wednesday, September 22, 2010 10:11 PM -
Update -
I have completed the below and I can now validate non-critical and optional updates.
Thank you for your help.
Charlotte
After you've hidden the updates & for good measure, open Internet Explorer (only) tohttp://support.microsoft.com/kb/971058 & run the Fix It in DEFAULT and then AGGRESSIVE modes, then reboot. [1]
~~~~~~~~~~~~~~~~~~~~~~~~
[1] Full Disclosure: Running the Fix It in AGGRESSIVE mode will delete your Update History but not your list of Installed Updates.
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
Thursday, September 30, 2010 9:03 PM
All replies
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Hello, ccorleone
Go to http://microsoft.com/genuine/diag and click the Start Diagnostic. The page will ensure that your Windows and browser are set up to allow Validation. Once you get all green checkmarks, click the Validate Windows button.
Once validated, retry downloading the updates.If you still have problems, contact WGA support at one of the URLs below for additional assistance.
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America: http://support.microsoft.com/contactus/?ws=support#tab0
David
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Proposed as answer by David. FModerator Thursday, September 23, 2010 9:05 PM
Monday, September 20, 2010 10:23 PMModerator -
Hello David
Thank you for your reply.
I will try the link given.
If that does not work then I will go to the outside Nth America for support
Charlotte
Monday, September 20, 2010 11:30 PM -
Hello, ccorleone
Go to http://microsoft.com/genuine/diag and click the Start Diagnostic. The page will ensure that your Windows and browser are set up to allow Validation. Once you get all green checkmarks, click the Validate Windows button.
Once validated, retry downloading the updates.If you still have problems, contact WGA support at one of the URLs below for additional assistance.
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America: http://support.microsoft.com/contactus/?ws=support#tab0
David
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.Hello David
I have run the Diag tool. It failed on self help Active X but then was able to rectify this. Therefore, I have all check lists showing as 'passed'. Yet still not able to validate updates!!!!!
I will now have to go to the support outside America.
Rgds
Charlotte C
Tuesday, September 21, 2010 9:39 AM -
My computer has been unused for a number of months & on restart I cleaned the computer of unwanted software & changed AV, from AVG to MSE.
You didn't tell us any of that in your Answers forum thread: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/fb2d9f98-ea40-45a9-a2e3-c57e6cdb39d2
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for MicrosoftWednesday, September 22, 2010 12:43 AM -
My computer has been unused for a number of months & on restart I cleaned the computer of unwanted software & changed AV, from AVG to MSE.
You didn't tell us any of that in your Answers forum thread: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/fb2d9f98-ea40-45a9-a2e3-c57e6cdb39d2
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
Apology in my other post.Charlotte.
- Marked as answer by ccorleone Thursday, September 30, 2010 9:01 PM
Wednesday, September 22, 2010 10:11 PM -
Update -
I have completed the below and I can now validate non-critical and optional updates.
Thank you for your help.
Charlotte
After you've hidden the updates & for good measure, open Internet Explorer (only) tohttp://support.microsoft.com/kb/971058 & run the Fix It in DEFAULT and then AGGRESSIVE modes, then reboot. [1]
~~~~~~~~~~~~~~~~~~~~~~~~
[1] Full Disclosure: Running the Fix It in AGGRESSIVE mode will delete your Update History but not your list of Installed Updates.
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
Thursday, September 30, 2010 9:03 PM