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mga issue RRS feed

  • Question

  • Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-7BHGB-TP888-CVC7G
    Windows Product Key Hash: 2wL1IllMebWUxB9ckiTiz7gly7Q=
    Windows Product ID: 76487-640-1825586-23420
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {DB541E49-BFA4-401B-AED9-75041A758F04}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.8.31.9
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A
    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A
    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Avant Browser\avant.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DB541E49-BFA4-401B-AED9-75041A758F04}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CVC7G</PKey><PID>76487-640-1825586-23420</PID><PIDType>1</PIDType><SID>S-1-5-21-682003330-688789844-1202660629</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>Deskpro EN Series</Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>686T3</Version><SMBIOSVersion major="2" minor="1"/><Date>19990703000000.000000+000</Date></BIOS><HWID>A4A138C701840049</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
    Licensing Data-->
    N/A
    HWID Data-->
    N/A
    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 0019:Compaq Computer Corporation|115F5:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
    OEM Activation 2.0 Data-->
    N/A
    Sunday, March 29, 2009 2:51 PM

Answers

  • Hello baa71goat,

    Right now, your Compaq DeskProEN computer has a Volume Licensing edition of XP Pro installed (Line 10) and that installation was done with a now-Geographically blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    If you search the forum for the part of the PK shown by the utility, 7BHGB-TP888-CVC7G, you'll see that this PK is a very "popular" PK and in one post Phil Liu of Microsoft stated that it really belongs to a very large US financial corporation.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are Upgrade Licenses ONLY and can never be used as the original license on a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Please look on the computer for a Microsoft Certificate of Authenticity (COA).  If the CoA is for XP Pro, please try the Product Key Updater Utility, as it may be able to "genuine-ize" the instalaltion of XP Pro now on the computer without havng to do a reinstallation: http://go.microsoft.com/fwlink/?linkid=45668   If the COA is for XP Home Edition, the solution to your problem is simple but laborious.  Use the recovery solution supplied by Compaq to replace the nongenuine installation of XP Pro with the genuine original installation of XP Home.  Be sure to back up and offload your data before you do this because typically the recovery process destroys all data on the hard disk.

    If the COA is for a previous version of Windows, the same solution applies:  Use the recovery solution supplied by Compaq to replace the nongenuine installation of XP Pro with the genuine original installation of whichever version of Windows is on the COA.

    If you do not have the Recovery CD or recovery partition supplied by Compaq, you can order Recovery CDs for many Compaq models directly from Compaq for a modest charge.  If they cannot help you, try http://www.restoredisks.com


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 30, 2009 4:49 PM
    Monday, March 30, 2009 3:22 PM

All replies

  • From your MGA report:

    Validation Status: Geographically blocked PID
    Windows License Type: Volume

    This means you unfortunately have a volume license version of Windows XP Professional installed whose product key has been reported lost, stolen, or misused.

    Please visit http://www.microsoft.com/genuine/default.aspx and click on Validate Windows.  When validation fails, follow the prompts to view your options which include how to order a WGA Kit.

    Carey Frisch
    Sunday, March 29, 2009 6:07 PM
    Moderator
  • Hello baa71goat,

    Right now, your Compaq DeskProEN computer has a Volume Licensing edition of XP Pro installed (Line 10) and that installation was done with a now-Geographically blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    If you search the forum for the part of the PK shown by the utility, 7BHGB-TP888-CVC7G, you'll see that this PK is a very "popular" PK and in one post Phil Liu of Microsoft stated that it really belongs to a very large US financial corporation.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are Upgrade Licenses ONLY and can never be used as the original license on a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Please look on the computer for a Microsoft Certificate of Authenticity (COA).  If the CoA is for XP Pro, please try the Product Key Updater Utility, as it may be able to "genuine-ize" the instalaltion of XP Pro now on the computer without havng to do a reinstallation: http://go.microsoft.com/fwlink/?linkid=45668   If the COA is for XP Home Edition, the solution to your problem is simple but laborious.  Use the recovery solution supplied by Compaq to replace the nongenuine installation of XP Pro with the genuine original installation of XP Home.  Be sure to back up and offload your data before you do this because typically the recovery process destroys all data on the hard disk.

    If the COA is for a previous version of Windows, the same solution applies:  Use the recovery solution supplied by Compaq to replace the nongenuine installation of XP Pro with the genuine original installation of whichever version of Windows is on the COA.

    If you do not have the Recovery CD or recovery partition supplied by Compaq, you can order Recovery CDs for many Compaq models directly from Compaq for a modest charge.  If they cannot help you, try http://www.restoredisks.com


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 30, 2009 4:49 PM
    Monday, March 30, 2009 3:22 PM