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GENUINE COPY OF WINDOWS 7 ISSUE RRS feed

  • Question

  • Im getting a message that my copy of  windows 7 is not valid.  It is valid and come installed with the computer.  How do i fix this issue.Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {D5F874B9-0F0B-4E43-965E-DAAA30A633A2}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D5F874B9-0F0B-4E43-965E-DAAA30A633A2}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1383183659-553909523-972152798</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5253</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.02</Version><SMBIOSVersion major="2" minor="7"/><Date>20101209000000.000000+000</Date></BIOS><HWID>74BA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3362010
    Installation ID: 019351818420307944149810161306490242378110353830352151
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 7/8/2011 3:18:23 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 7:8:2011 03:16
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqgg26ZH3MFU+Z50IHFiPUqFWAwWWvwI

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ACRSYS        ACRPRDCT
      FACP            ACRSYS        ACRPRDCT
      HPET            ACRSYS        ACRPRDCT
      BOOT            ACRSYS        ACRPRDCT
      MCFG            ACRSYS        ACRPRDCT
      SLIC            ACRSYS        ACRPRDCT
      SSDT            AMD           POWERNOW
      SSDT            AMD           POWERNOW


    Friday, July 8, 2011 10:43 AM

Answers

  • Im getting a message that my copy of  windows 7 is not valid.  It is valid and come installed with the computer.  How do i fix this issue.Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003


    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 7:8:2011 03:16
    WAT Activex: Registered
    WAT Admin Service: Registered




    I can see no problem with Activation here - it looks to me as if the system just needs validation....
    go to www.microsoft.com/genuine/validate and see if you pass validation (you'll be offered MSE and IE9 if so). Follow the instructions if not.
     
    Then reboot, and post another MGADiag report

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 8, 2011 11:20 AM
    Moderator

All replies

  • Im getting a message that my copy of  windows 7 is not valid.  It is valid and come installed with the computer.  How do i fix this issue.Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003


    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 7:8:2011 03:16
    WAT Activex: Registered
    WAT Admin Service: Registered




    I can see no problem with Activation here - it looks to me as if the system just needs validation....
    go to www.microsoft.com/genuine/validate and see if you pass validation (you'll be offered MSE and IE9 if so). Follow the instructions if not.
     
    Then reboot, and post another MGADiag report

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 8, 2011 11:20 AM
    Moderator
  • Download and install BIOS Update Version 1.11 dated 05/09/2011.
    Carey Frisch
    Friday, July 8, 2011 8:48 PM
    Moderator
  • "Carey Frisch" wrote in message news:fdd58fb1-edbd-4e20-8847-c9907ff44e26...
    Download and install BIOS Update Version 1.11 dated 05/09/2011.
    Carey Frisch

    WTH is that supposed to do ,Carey - apart from making the problem more difficult to solve?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 8, 2011 11:54 PM
    Moderator
  • You would be simply amazed what a BIOS update can do to correct a number of issues...
    Carey Frisch
    Saturday, July 9, 2011 5:06 AM
    Moderator
  • "Carey Frisch" wrote in message news:286990d8-df39-47b1-a6a4-ba3583a71421...
    You would be simply amazed what a BIOS update can do to correct a number of issues...
    Carey Frisch

    like brick the PC?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, July 9, 2011 9:03 AM
    Moderator
  • Perhaps you should take a remedial course in performance updating PCs.  I have never "bricked" a PC after performing a BIOS update.
    Carey Frisch
    Saturday, July 9, 2011 4:30 PM
    Moderator
  • "Carey Frisch" wrote in message news:87176664-06ad-42a0-aed8-225fb16b2ee2...
    Perhaps you should take a remedial course in performance updating PCs.  I have never "bricked" a PC after performing a BIOS update.
    Carey Frisch

    Neither have I - but it does happen, which is why I always warn people first.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, July 9, 2011 4:48 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Tuesday, July 12, 2011 7:43 PM