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Installation Problems

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Hi, Brought one care and installed it on my lap top and then tried to install it on another pc I have and it won't install. The PC has a penitum 4 but is a 1.8GHz. The laptop was only 2GHz but it accepted it any ideas? It is runn XP Pro 2002 Service pack 2.

Monday, October 6, 2008 9:05 AM

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The installation requirements for OneCare are listed here: http://onecare.live.com/standard/en-us/purchase/sysreq.htm

See this Knowledge Base article to troubleshoot installation problems: http://support.microsoft.com/default.aspx/kb/910656

If that doesn’t help, then please contact OneCare Support: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

GreginMich

Monday, October 6, 2008 2:15 PM