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Genuine Office Complimentary Offer, where and how details? RRS feed

Answers

  • Hello GiGiScala,

    It is my understanding that you have to work thru the Office Genuine Advantage Notifier Utility to generate a request for the complimentary offer.

    First, the suspected counterfeit Office has to be installed on the computer.  Next, you have to get the OGA Notifier to alert you to the presence of nongenuine Office.  You get the Notifier either thru Windows Updates, or at www.microsoft.com/genuine and click on Validate Office.

    Once you are facing the Notification screen telling you that your Office is nongenuine, click on the Learn More link.  On subsequent pages, look for the link to qualify for the Complimentary Offer for Counterfeit software.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, September 30, 2009 8:05 PM
    Wednesday, September 30, 2009 2:47 PM

All replies

  • Hello GiGiScala,

    It is my understanding that you have to work thru the Office Genuine Advantage Notifier Utility to generate a request for the complimentary offer.

    First, the suspected counterfeit Office has to be installed on the computer.  Next, you have to get the OGA Notifier to alert you to the presence of nongenuine Office.  You get the Notifier either thru Windows Updates, or at www.microsoft.com/genuine and click on Validate Office.

    Once you are facing the Notification screen telling you that your Office is nongenuine, click on the Learn More link.  On subsequent pages, look for the link to qualify for the Complimentary Offer for Counterfeit software.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, September 30, 2009 8:05 PM
    Wednesday, September 30, 2009 2:47 PM
  • Thanks Dan.

    I followed all the instructions of the Notifier Utility and this is how I reported the Counterfeit issue on line to MS, received the Report ID number and I printed the Report which I have to submit to MS together with the counterfeit CD.

    Problem is that NOWHERE on the MS Genuine Advantage web site does it state where I have to send the Report and the CD in order to receive the complimentary CD.

    Several Emails to MS have gone unanswered. Telephone calls end up with the suggestion to send more Emails to the same address. A loop.

    Has anybody here received the Complimentary Office CD ? If so please help me figure this out. 
    Thursday, October 1, 2009 9:10 PM