Hi
we're getting some bizarre wga problems. If a user is offline the machine shows windows as not genuine, wheras if the user is logged into the domain it works fine. I have run mgadiag.exe and the two results from the same machine are below.
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product Key: *****-*****-Q98JD-32RF7-DJP7B
Windows Product Key Hash: n4FcLe2Vq2MZ6bWVSptobAptzSM=
Windows Product ID: 55274-640-1221404-23486
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: 14e42617-c5cd-4e7a-bac6-a89120210af5
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.540.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002_E2AD56EA-344-8009_E2AD56EA-345-2efd_16E0B333-57-80004005_B4D0AA8B-910-80004005_E2AD56EA-344-8009_E2AD56EA-345-2efd_16E0B333-57-80004005_B4D0AA8B-910-80004005_E2AD56EA-344-8009_E2AD56EA-345-2efd_16E0B333-57-80004005_B4D0AA8B-910-8000
Browser Data-->
Proxy settings: 192.168.140.22:80
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>14e42617-c5cd-4e7a-bac6-a89120210af5</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-DJP7B</PKey><PID>55274-640-1221404-23486</PID><PIDType>1</PIDType><SID>S-1-5-21-1888547918-2122773308-2892908263</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite Pro A120</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 3.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20061219000000.000000+000</Date></BIOS><HWID>8DCF3607018400DE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BD4E7BEE1AACD00</Val><Hash>U2LdvuR4eezsAdQnwbH3l/W99XU=</Hash><Pid>73931-640-2366092-57637</Pid><PidType>14</PidType></Product><Product GUID="{903A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2003</Name><Ver>11</Ver><Val>2EFB71D6E483500</Val><Hash>A3TszKeldW7VcKd8K1JQJg1iqcc=</Hash><Pid>72076-640-0481152-55589</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>2EFB71D6E483500</Val><Hash>A3TszKeldW7VcKd8K1JQJg1iqcc=</Hash><Pid>72085-640-0481152-55414</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Cryptographic Errors Detected
Detailed Status: N/A
Windows Product Key: *****-*****-Q98JD-32RF7-DJP7B
Windows Product Key Hash: n4FcLe2Vq2MZ6bWVSptobAptzSM=
Windows Product ID: 55274-640-1221404-23486
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: 14e42617-c5cd-4e7a-bac6-a89120210af5
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.540.0
Signed By: N/A, hr = 0x80096001
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: N/A, hr = 0x80096001
WgaLogon.dll Signed By: N/A, hr = 0x80096001
OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002_E2AD56EA-344-8009_E2AD56EA-345-2ee7_16E0B333-57-80004005_B4D0AA8B-910-80004005_E2AD56EA-344-8009_E2AD56EA-345-2ee7_16E0B333-57-80004005_B4D0AA8B-910-80004005_E2AD56EA-344-8009_E2AD56EA-345-2ee7_16E0B333-57-80004005_B4D0AA8B-910-8000
Browser Data-->
Proxy settings: albali:8080
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Allowed
Download unsigned ActiveX controls: Allowed
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Allowed
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: c:\windows\system32\winlogon.exe
File Mismatch: c:\windows\system32\licdll.dll
File Mismatch: c:\windows\system32\dpcdll.dll
File Mismatch: c:\windows\system32\ntoskrnl.exe
File Mismatch: c:\windows\system32\ntdll.dll
File Mismatch: c:\windows\system32\kernel32.dll
File Mismatch: c:\windows\system32\crypt32.dll
File Mismatch: c:\windows\system32\advapi32.dll
File Mismatch: c:\windows\system32\setupapi.dll
File Mismatch: c:\windows\system32\pidgen.dll
File Mismatch: c:\windows\system32\oembios.bin
File Mismatch: c:\windows\system32\oembios.dat
File Mismatch: c:\windows\system32\oembios.sig
File Mismatch: c:\windows\system32\syssetup.dll
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>14e42617-c5cd-4e7a-bac6-a89120210af5</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-DJP7B</PKey><PID>55274-640-1221404-23486</PID><PIDType>1</PIDType><SID>S-1-5-21-1888547918-2122773308-2892908263</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite Pro A120</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 3.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20061219000000.000000+000</Date></BIOS><HWID>8DCF3607018400DE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BD4E7BEE1AACD00</Val><Hash>U2LdvuR4eezsAdQnwbH3l/W99XU=</Hash><Pid>73931-640-2366092-57637</Pid><PidType>14</PidType></Product><Product GUID="{903A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2003</Name><Ver>11</Ver><Val>2EFB71D6E483500</Val><Hash>A3TszKeldW7VcKd8K1JQJg1iqcc=</Hash><Pid>72076-640-0481152-55589</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>2EFB71D6E483500</Val><Hash>A3TszKeldW7VcKd8K1JQJg1iqcc=</Hash><Pid>72085-640-0481152-55414</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
Thanks
