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Set default search field for Contacts in Outlook 2007 RRS feed

  • Question

  • I was not sure which forum to post this question...

    We have CRM, Rollup 15.  Just purchased one Samsung Galaxy S3 phone to see if it works better than a Blackberry.  

    I have the Exchange ActiveSync working wonderfully with the Calendar and Email.  The issue comes with the Contacts.  

    I entered my name as a search in contacts (in Outlook 2007 or on the phone) and my record is returned but so are 137 other records.  My name appears in the other records in the notes field (entered in CRM which syncs to Outlook).  I make a change and put in my name so we know who made the change.  

    Basically in Outlook I need to use the drop down for more search options and use the Full Name field and then Outlook works correctly, I am the only person returned.

    So my question is - is there a way to change the default search for Contacts in either Outlook 2007 or Exchange to be the Full Name field?  If so I think this might carry over to the phone, at least that is my hope.

    Thanks for any thoughts and consideration to this issue.

    Cindy



    • Edited by Cindy5557 Thursday, July 26, 2012 5:44 PM
    Thursday, July 26, 2012 1:12 PM