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product key is in use RRS feed

  • Question

  • I have a lap top that was bought in a store name best buy and the computer came with window xp install
    so i wanted to upgraded from xp to window vista home basic, so i took my computer to a friend and upgraded
    to window vista so i had the program install until about 30 days later pass it i had log off and log back in, it ask me
    to put in my product key for activation and i cant even see my start task bar no more and i try to put in my product key
    again and it says "this product key you have entered does not appear valid for a window vista product key" then it tells me
    to try another product key or buy another product key online. And i dont have anything to reboost it again or install it again, so this what i think, i think my friend haded on his computer and it work on his and he try to intall it on y computer and it did work but just for 30 days but if there any way i can get help about this problem PLEASE HELP!! and i try that phone activation thing and it didnt help for nothing so please help.

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-KFPDQ-FMJKJ-VT7X9
    Windows Product Key Hash: UN24DIh20hUYdkumiheYvQu/DTs=
    Windows Product ID: 89572-011-1932105-71162
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {01F94013-FA1A-443C-88CF-DA3131365EFC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{01F94013-FA1A-443C-88CF-DA3131365EFC}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VT7X9</PKey><PID>89572-011-1932105-71162</PID><PIDType>5</PIDType><SID>S-1-5-21-2889151590-2583830543-4073409886</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V6000 (RG390UA#ABA)      </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.05     </Version><SMBIOSVersion major="2" minor="4"/><Date>20061002000000.000000+000</Date></BIOS><HWID>67333507018400DE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002



    Friday, August 1, 2008 7:11 AM

Answers

  • If your Friend has since removed that key from his computer(so the only computer that is using that key is your computer), then use the Activate by Phone method and explain the situation to the Activation Rep.

    Thank you,
    Darin Smith
    WGA Forum Manager
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    Friday, August 1, 2008 7:24 PM

All replies

  • If your "friend" upgraded your computer to Windows Vista Basic and used the same product key he used on his computer, that is why you are unable to activate Windows Vista.  You'll need to purchase your own Windows Vista Basic license in order to successfully activate.

    How to buy Windows Vista: http://www.windowsmarketplace.com/results.aspx?text=upgrade&tabid=1
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Friday, August 1, 2008 1:10 PM
    Moderator
  • If your Friend has since removed that key from his computer(so the only computer that is using that key is your computer), then use the Activate by Phone method and explain the situation to the Activation Rep.

    Thank you,
    Darin Smith
    WGA Forum Manager
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    Friday, August 1, 2008 7:24 PM