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Windows 7 validation problem RRS feed

  • Question

  • In early July (10th or 11th or so) COMODO firewall brought up a prompt about a program trying to alter the system file. I figured this was malware and not a MS update since MS updates are supposed to come through the MS update program. Apparently I was wrong. COMODO prevented a critical update to the system file which wound up damaging the OS. Ever since then I've been getting the usual prompts about the system running a pirated version of windows 7. Unfortunately I left for vacation a couple days later before I could really sit down and troubleshoot it, so system restore wasn't any help (tried it anyway just in case I got lucky but the restore point was created after the damage was done).

    At the moment I'm looking at my options for reinstalling windows 7 home premium (I appear to have misplaced the ISO burn DVDs but have my validation key thanks to a handy little program found online. I'm not sure how much damage was done to the OS, though I've noticed it seems to be having issues with .xml files now). My version is an upgrade from the windows vista OS that came with this machine.

    It appears I can download stock ISO files from digitalriver, the same service I originally got the OS from. Is it safe to do a reinstall using that ISO image and the product key I retrieved from the registry? (and same question with MS office ultimate 2007, which I purchased at the same time. I KNOW I have the CD for that one but its missing)

    Do I have any other options? I'm concerned about just fixing the validity issue since I'm unsure how much damage was actually done. Also generally think it's time for a format anyways.

    Diagnostic report below:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-8T9V8-RVMJW-CBK49
    Windows Product Key Hash: +cU01xLYMh1fBInygCez276jqHM=
    Windows Product ID: 00359-032-1473794-85932
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {4450ED76-FD1C-4575-8786-F118786C55E7}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_70AFE6BE-116-8007045a_63BB5E84-298-8007045a_E2AD56EA-85-8007045a_16E0B333-89-8007045a_B4D0AA8B-1029-8007045a

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 4:27:2012 14:00
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEAonakUDryiP1k/khcNoI0OaDKYj2Ore+NWubMMQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      OEMB            HPQOEM        SLIC-CPC
      GSCI            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC

    Wednesday, August 22, 2012 1:31 AM

Answers