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i want to update my windows xp home edition service pack2 product key RRS feed

  • Question

  • i want to update my product key to be sur it still works thank you

     


    phillip white
    Thursday, December 16, 2010 3:05 PM

Answers

  • Hello phil frederickwhite,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    • Marked as answer by Darin Smith MS Tuesday, December 21, 2010 7:25 PM
    Thursday, December 16, 2010 3:44 PM

All replies

  • Hello phil frederickwhite,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    Also, please look on the computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    • Marked as answer by Darin Smith MS Tuesday, December 21, 2010 7:25 PM
    Thursday, December 16, 2010 3:44 PM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Tuesday, December 21, 2010 7:25 PM