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Installing one care: error 0014-80072EFD

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I had a free trial of one care and unistalled it to put on the cd and the error is coming out. I dont have broadband may that be the problem. Please let me know if you know how to fix the problem.

THANKS, Angel

Saturday, November 29, 2008 5:30 PM

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Hello Angel, try running the cleanup tool before reinstalling - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

This Microsoft Knowledge Base article also may be helpful - http://support.microsoft.com/kb/930157

If you continue to get the 0014 error please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Saturday, November 29, 2008 6:35 PM

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