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Lost XP Professional in Disk Crash

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About 6 months ago I purchased a refurbished Dell PC with Windows XP Profesional installed. I do not have the original disks. The disk crashed and I have lost everything. I am going to purchase a new replacement disk drive. How can I obtain a copy of the XP operating system to install on a new disk drive?

Friday, July 17, 2009 11:50 AM

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Hello Carl.Anderson,

Please fill out this form at the Dell website: http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1

Dell will only send you what the computer was originally licensed for. To get XP Pro, your computer must have a Certificate of Authenticity (CoA) on it for XP Pro from Dell.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Marked as answer by Darin Smith MS Friday, July 17, 2009 5:43 PM
Friday, July 17, 2009 2:11 PM