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Error ID 0002-8007007B RRS feed

  • Question

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    I have updated from XP to Vista but I uninstalled one care so I could try pc cillin. Now I am trying to reinstall one care but am getting the following error message id 00002-8007007B. One of the reasons I uninstalled one care was because when it was installed, windows security center wouldn't recognize defender or windows firewall.

    Thursday, November 29, 2007 7:39 AM

Answers

  • Try the OneCare cleanup tool first - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

     

    You will need to save the tool to your desktop and then right click it and select "run as administrator." Once it completes, reboot and try to install OneCare again.

     

    Note that when OneCare is installed, Windows Defender and the Windows Firewall are disabled as this functionality is taken over by OneCare.

    -steve

    Thursday, November 29, 2007 5:42 PM
    Moderator

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