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Windows 7 Not Genuine - Build 7601 RRS feed

  • Question

  • Computer was purchased with OEM installation of Windows 7.  Removed several viruses some time ago and now receiving "This copy of Windows is not Genuine".

    Please review results of MGA-Diag below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WVFP8-YY6QB-WGVR3
    Windows Product Key Hash: tY9ZCCh35dKnBTvaGOwSbAW92yU=
    Windows Product ID: 00371-OEM-9303913-78534
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {309EAA8A-B955-4373-8F3A-FDB334431556}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{309EAA8A-B955-4373-8F3A-FDB334431556}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WGVR3</PKey><PID>00371-OEM-9303913-78534</PID><PIDType>8</PIDType><SID>S-1-5-21-3072027257-1721439170-429248663</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pro 3005 Microtower PC </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>v1.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20091124000000.000000+000</Date></BIOS><HWID>E3413A07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65119</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-039-178534-02-1033-7601.0000-0882012
    Installation ID: 017185614870526676114605714006266535605015798476320620
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: WGVR3
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 5/10/2012 8:16:21 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAIAAAABAAAAAQABAAEAJJQK5r7UUsZWEJaSUjJeFDydznCqfaiGGHk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 112409 APIC1125
      FACP 112409 FACP1125
      HPET 112409 OEMHPET0
      MCFG 112409 SLIC-BPC
      WDRT 112409 NV-WDRT 
      SLIC HPQOEM SLIC-BPC
      OEMB 112409 OEMB1125
      INFO 112409 AMDINFO 
      NVHD 112409 NVHDCP 
      SSDT A M I POWERNOW

    Thursday, May 10, 2012 1:42 PM

Answers

  • "Arkygal" wrote in message news:303c3727-c1e4-4877-8170-08adc17837c6...

    Computer was purchased with OEM installation of Windows 7.  Removed several viruses some time ago and now receiving "This copy of Windows is not Genuine".

    Please review results of MGA-Diag below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-WVFP8-YY6QB-WGVR3
    Windows Product Key Hash: tY9ZCCh35dKnBTvaGOwSbAW92yU=
    Windows Product ID: 00371-OEM-9303913-78534
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048


    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pro 3005 Microtower PC </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>v1.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20091124000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Partial Product Key: WGVR3
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 5/10/2012 8:16:21 AM


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 112409 APIC1125
      FACP 112409 FACP1125
      HPET 112409 OEMHPET0
      MCFG 112409 SLIC-BPC
      WDRT 112409 NV-WDRT
      SLIC HPQOEM SLIC-BPC
      OEMB 112409 OEMB1125
      INFO 112409 AMDINFO
      NVHD 112409 NVHDCP
      SSDT A M I POWERNOW

     
     
    You would appear simply to have neglected to activate, after changing your Key to the one on the COA.
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, May 10, 2012 2:12 PM
    Moderator

All replies

  • "Arkygal" wrote in message news:303c3727-c1e4-4877-8170-08adc17837c6...

    Computer was purchased with OEM installation of Windows 7.  Removed several viruses some time ago and now receiving "This copy of Windows is not Genuine".

    Please review results of MGA-Diag below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-WVFP8-YY6QB-WGVR3
    Windows Product Key Hash: tY9ZCCh35dKnBTvaGOwSbAW92yU=
    Windows Product ID: 00371-OEM-9303913-78534
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048


    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pro 3005 Microtower PC </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>v1.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20091124000000.000000+000</Date></BIOS


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Partial Product Key: WGVR3
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 5/10/2012 8:16:21 AM


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 112409 APIC1125
      FACP 112409 FACP1125
      HPET 112409 OEMHPET0
      MCFG 112409 SLIC-BPC
      WDRT 112409 NV-WDRT
      SLIC HPQOEM SLIC-BPC
      OEMB 112409 OEMB1125
      INFO 112409 AMDINFO
      NVHD 112409 NVHDCP
      SSDT A M I POWERNOW

     
     
    You would appear simply to have neglected to activate, after changing your Key to the one on the COA.
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, May 10, 2012 2:12 PM
    Moderator
  • That worked!  Thank you so much for your quick response!

    Paula King

    Thursday, May 10, 2012 2:47 PM
  • Glad to help!

    please post a new MGADiag report, so we can check that everything is as it should be.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, May 10, 2012 3:09 PM
    Moderator