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Windows 7 Not Genuine - Build 7601

Question
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Computer was purchased with OEM installation of Windows 7. Removed several viruses some time ago and now receiving "This copy of Windows is not Genuine".
Please review results of MGA-Diag below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WVFP8-YY6QB-WGVR3
Windows Product Key Hash: tY9ZCCh35dKnBTvaGOwSbAW92yU=
Windows Product ID: 00371-OEM-9303913-78534
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {309EAA8A-B955-4373-8F3A-FDB334431556}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{309EAA8A-B955-4373-8F3A-FDB334431556}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WGVR3</PKey><PID>00371-OEM-9303913-78534</PID><PIDType>8</PIDType><SID>S-1-5-21-3072027257-1721439170-429248663</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pro 3005 Microtower PC </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>v1.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20091124000000.000000+000</Date></BIOS><HWID>E3413A07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65119</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-039-178534-02-1033-7601.0000-0882012
Installation ID: 017185614870526676114605714006266535605015798476320620
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WGVR3
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 5/10/2012 8:16:21 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAIAAAABAAAAAQABAAEAJJQK5r7UUsZWEJaSUjJeFDydznCqfaiGGHk=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 112409 APIC1125
FACP 112409 FACP1125
HPET 112409 OEMHPET0
MCFG 112409 SLIC-BPC
WDRT 112409 NV-WDRT
SLIC HPQOEM SLIC-BPC
OEMB 112409 OEMB1125
INFO 112409 AMDINFO
NVHD 112409 NVHDCP
SSDT A M I POWERNOW
Thursday, May 10, 2012 1:42 PM
Answers
-
"Arkygal" wrote in message news:303c3727-c1e4-4877-8170-08adc17837c6...
Computer was purchased with OEM installation of Windows 7. Removed several viruses some time ago and now receiving "This copy of Windows is not Genuine".
Please review results of MGA-Diag below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WVFP8-YY6QB-WGVR3
Windows Product Key Hash: tY9ZCCh35dKnBTvaGOwSbAW92yU=
Windows Product ID: 00371-OEM-9303913-78534
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pro 3005 Microtower PC </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>v1.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20091124000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Partial Product Key: WGVR3
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 5/10/2012 8:16:21 AM
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 112409 APIC1125
FACP 112409 FACP1125
HPET 112409 OEMHPET0
MCFG 112409 SLIC-BPC
WDRT 112409 NV-WDRT
SLIC HPQOEM SLIC-BPC
OEMB 112409 OEMB1125
INFO 112409 AMDINFO
NVHD 112409 NVHDCP
SSDT A M I POWERNOW
You would appear simply to have neglected to activate, after changing your Key to the one on the COA.telephone activation (operator calls)Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Noel D PatonModerator Thursday, May 10, 2012 3:10 PM
- Marked as answer by Darin Smith MS Thursday, May 10, 2012 8:40 PM
Thursday, May 10, 2012 2:12 PMModerator
All replies
-
"Arkygal" wrote in message news:303c3727-c1e4-4877-8170-08adc17837c6...
Computer was purchased with OEM installation of Windows 7. Removed several viruses some time ago and now receiving "This copy of Windows is not Genuine".
Please review results of MGA-Diag below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WVFP8-YY6QB-WGVR3
Windows Product Key Hash: tY9ZCCh35dKnBTvaGOwSbAW92yU=
Windows Product ID: 00371-OEM-9303913-78534
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pro 3005 Microtower PC </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>v1.02</Version><SMBIOSVersion major="2" minor="6"/><Date>20091124000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Partial Product Key: WGVR3
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 5/10/2012 8:16:21 AM
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 112409 APIC1125
FACP 112409 FACP1125
HPET 112409 OEMHPET0
MCFG 112409 SLIC-BPC
WDRT 112409 NV-WDRT
SLIC HPQOEM SLIC-BPC
OEMB 112409 OEMB1125
INFO 112409 AMDINFO
NVHD 112409 NVHDCP
SSDT A M I POWERNOW
You would appear simply to have neglected to activate, after changing your Key to the one on the COA.telephone activation (operator calls)Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Noel D PatonModerator Thursday, May 10, 2012 3:10 PM
- Marked as answer by Darin Smith MS Thursday, May 10, 2012 8:40 PM
Thursday, May 10, 2012 2:12 PMModerator -
That worked! Thank you so much for your quick response!
Paula King
Thursday, May 10, 2012 2:47 PM -
Glad to help!
please post a new MGADiag report, so we can check that everything is as it should be.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Thursday, May 10, 2012 3:09 PMModerator