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Windows Vista Home Premium Product Key you typed is Invalid

Question
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Hello Everyone,
I have a hp dv6910us laptop and recently the hard disk crashed. I got a new Hard disk and installed Windows Vista Home Premium. I am trying to activate the windows installation with the OEM product key but it says the product key is invalid. How should I get the Windows Installation activated. Here is my MGADiag report.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
Windows Product ID: 89578-022-5000027-71429
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {AA36A4A5-BDDF-4CBE-A3E6-E3DBC74131DD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Users\Hema\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AA36A4A5-BDDF-4CBE-A3E6-E3DBC74131DD}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-3050244570-1448106456-3634111537</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6700 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.34 </Version><SMBIOSVersion major="2" minor="4"/><Date>20110322000000.000000+000</Date></BIOS><HWID>4A303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, RETAIL channel
Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00142-022-500002-00-1033-6000.0000-1762011
Installation ID: 017655879361375001112523972351563893121492698544463363
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 76PKF
License Status: Initial grace period
Time remaining: 17760 minute(s) (12 day(s))
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OgAAAAEABQABAAEAAQABAAAABAABAAEAeqgGi/ISdhu844jMBpiYYFC+RCzy9KbV27p0KBJarFZ4qg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP NVIDIA MCP67-M
SRAT AMD HAMMER
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG PTLTD MCFG
TCPA Phoeni x
SSDT PTLTD POWERNOW
SLIC HPQOEM SLIC-MPC
Thankx,
HemaC
Wednesday, July 13, 2011 8:59 PM
Answers
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Hello HemaC
"Windows License Type: Retail"
It appears that you reinstalled using Retail software instead of the OEM recovery software included with your PC ( usually on a Recovery partition on the PC's hard drive.)
My belief is that Retail software won't accept an OEM product key. However, I also seem to remember some posters saying they have been able to get it to work. My suspicion is that using an OEM key in Retail software isn't specifically designed to work, but sometimes does...but in your case, it didn't.
The thing that I am sure will fix your issue is to reinstall using the OEM recovery software that came with the PC, If when you installed using the retail software, you overwrote the recovery partition, then you can get replacement software from the PC's manufacturer.
Thank you,
Darin MS
- Marked as answer by Darin Smith MS Wednesday, July 13, 2011 10:22 PM
Wednesday, July 13, 2011 10:19 PM
All replies
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Hello HemaC
"Windows License Type: Retail"
It appears that you reinstalled using Retail software instead of the OEM recovery software included with your PC ( usually on a Recovery partition on the PC's hard drive.)
My belief is that Retail software won't accept an OEM product key. However, I also seem to remember some posters saying they have been able to get it to work. My suspicion is that using an OEM key in Retail software isn't specifically designed to work, but sometimes does...but in your case, it didn't.
The thing that I am sure will fix your issue is to reinstall using the OEM recovery software that came with the PC, If when you installed using the retail software, you overwrote the recovery partition, then you can get replacement software from the PC's manufacturer.
Thank you,
Darin MS
- Marked as answer by Darin Smith MS Wednesday, July 13, 2011 10:22 PM
Wednesday, July 13, 2011 10:19 PM -
"Darin Smith MS" wrote in message news:4ff1460c-1e8d-4db1-86df-7ea7e135f276...
Hello HemaC
"Windows License Type: Retail"
It appears that you reinstalled using Retail software instead of the OEM recovery software included with your PC ( usually on a Recovery partition on the PC's hard drive.)
Darin MS
(Darin - that's a Default Key! <g>)
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, July 13, 2011 11:19 PMModerator -
"HemaC" wrote in message news:303cfd9d-46fd-4d58-80dc-730490a7f8ea...
Hello Everyone,
I have a hp dv6910us laptop and recently the hard disk crashed. I got a new Hard disk and installed Windows Vista Home Premium. I am trying to activate the windows installation with the OEM product key but it says the product key is invalid. How should I get the Windows Installation activated. Here is my MGADiag report.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
Windows Product ID: 89578-022-5000027-71429
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6002.2.00010300.2.0.003
HemaC
The problem with the current Key is that it's the Default Key - which cannot be activated.What media did you use for the reinstall? Retail Software DOES accept OEM Keys (done it myself a few times), although it can be picky (best to use an Full Ultimate disk rather than mess about with images)Please let us know the last 5 characters of the Key you are attempting to input - it's possibly the OEM_SLP Key form your manufacturer, rather than the OEM_COA Key that's needed, if you retrieved the Key using Magical JellyBean or Belarc, or the like.Please check the COA sticker on the case of your machine - if it's readable, then try using that Key instead of the one you have been attempting to use, using either the Change Product Key link on the System Properties page, or the SLUI 3 procedure.Note that you will probably have to activate the proper key by telephone.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, July 14, 2011 7:23 AMModerator -
Thankx Darin and Noel,
Yes I am using a retail version of Windows. When my hard disk crashed I also lost the windows recovery partition. During the installation I tried to use the key provided on the COA sticker and the installation did not accept the key. I anyway installed it using the default key and after installation tried to change the product key to the one on the COA sticker. It always says that the key is invalid. I tried to get the key activated via phone and was told that since this key was given by HP and I had changed the default configuration I will need to get a different key from them. I thought that the product key should work fine on a retail version of Windows. any help will be appreciated.
Thankx,
HemaC
Friday, July 15, 2011 2:45 AM -
"HemaC" wrote in message news:96dea946-d4eb-4cee-bc1f-ead496ee6f6c...
Thankx Darin and Noel,
Yes I am using a retail version of Windows. When my hard disk crashed I also lost the windows recovery partition. During the installation I tried to use the key provided on the COA sticker and the installation did not accept the key. I anyway installed it using the default key and after installation tried to change the product key to the one on the COA sticker. It always says that the key is invalid. I tried to get the key activated via phone and was told that since this key was given by HP and I had changed the default configuration I will need to get a different key from them. I thought that the product key should work fine on a retail version of Windows. any help will be appreciated.
Thankx,
HemaC
For what version and edition of Windows is the COA sticker?The motherboard appears to be a valid one for a Vista install - but unless the Sticker states Home Premium, it's not valid for this install.How are you trying to change the Key?First option is to use the Change Product Key link at the bottom of the System Properties page.Second option is to use the SLUI 3 command from either the Search box or a CMD prompt.Third option is to rebuild the Licensing store, and then do either of the above (in case the store is broken) - instructions can follow if you need them.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, July 15, 2011 7:00 AMModerator -
"Noel D Paton" wrote in message news:5919ec12-dcee-49bc-aa70-1167bbbab84c...First option is to use the Change Product Key link at the bottom of the System Properties page.Second option is to use the SLUI 3 command from either the Search box or a CMD prompt.Third option is to rebuild the Licensing store, and then do either of the above (in case the store is broken) - instructions can follow if you need them.
I forgot to mention - you will need to activate by phone for all options!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, July 15, 2011 7:43 AMModerator