Error Id: 0002-80004005 RRS feed

  • Question

  • Hi

    While trying to install Windows live one care for the 1st time , i encountered an error id 0002-80004005 .
    I have tried restarting restarting my computer multiple times as suggested in it but it wont help.
    Kindly provide a solution for this.
    Wednesday, October 1, 2008 2:54 PM


All replies

  • Hi Abhay_kant,


    Plaese see this Knowledge Base article for possible solution regarding your installation problem

    How to Troubleshoot Windows Live OneCare Installation Issues



    If Problem persist. Contact Support.

    How to reach support (FAQ) -



    Wednesday, October 1, 2008 4:24 PM
  • The Support URL that has been provided is a generic one , i will try "ALL" that.
    Cant i know why this specific error occured in the first place ?
    Thursday, October 2, 2008 4:35 AM
  • Error 0002 means that the installed failed to initialize. That might mean that it was unable to do so because it was blocked by something else or because the installer was corrupt.



    • Proposed as answer by Kenthfox_6354 Thursday, January 14, 2010 11:59 PM
    Thursday, October 2, 2008 1:12 PM
  • Exactly...0002 means that the installed failed to initialize..thus installation of .net framework may resolved this..if in case error 0002 appears when installing onecare try installing .net framework 2.0 and not the latest one
    Friday, January 15, 2010 12:02 AM