I need Subscription account to One Care moved from former pc to this current computer RRS feed

  • Question

  • Please help me with this subscription problem:   My name is Patricia F Derrick.  I have replaced my non-functioning pc with this current laptop, and think that my subscription covered this computer also.  My service description receipt reads: Windows Live OneCare $49.95.   Name and email address: patricia derrick  [removed email]    Payment Information reads:  [removed]   Is this subscription still in force?  If so, I need the service on this pc.  Thank you.  Would you please also use my yahoo email address for your answer?.... [removed]   THANK YOU FOR YOUR HELP!!!!

    • Moved by Whosane002 Tuesday, November 24, 2009 6:56 AM (From:MSDN, TechNet, and Expression Profile Feedback)
    • Edited by Stephen BootsMVP, Moderator Tuesday, November 24, 2009 12:48 PM removed personal info
    Saturday, November 21, 2009 10:19 AM


  • Go to http://onecare.live.com and click on member accounts on the left. Scroll down to add a computer. You will need to activate on the 2nd PC with the same LiveID you used on the original activation, your subscription LiveID, found under Help/About in OneCare on the 1st PC. You can have up to 3 computers running OneCare with the same subscription LiveID.
    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Tuesday, November 24, 2009 12:47 PM