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    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85291
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {03334E6B-7EA6-42DC-8AA4-F925F22B391B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.111025-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{03334E6B-7EA6-42DC-8AA4-F925F22B391B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85291</PID><PIDType>5</PIDType><SID>S-1-5-21-908252568-125731990-820393251</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1764</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="6"/><Date>20100914000000.000000+000</Date></BIOS><HWID>AAE13C07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65115</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80070005
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAQACAAAAAgABAAEAeqhS1NqFmlEyjiSOkIHElnRdBNbeUBrbXF0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      SPCR   PTLTD   $UCRTBL$
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   
      ASF!     CETP      CETP
      SSDT   PmRef  CpuPm

     

    Wednesday, January 18, 2012 4:17 AM

Answers

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    "coar123456" wrote in message news:30605f0e-5333-4e35-bb2a-d525db708b1d...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85291
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1764</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="6"/><Date>20100914000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   

     

     
    For which version and edition of Windows is the computer licensed, according to the COA sticker on the case?
    There is evidence that the installation may be counterfeit, as the Key in use is the Default Key, and the licensing process is being obstructed by something.
    One way to clear the obstruction may be to install Service Pack1 for WIndows7 – which should repair the problem, if it is simply a case of a poor file, and then allow activation using your COA sticker Key, but ONLY if the Key is for Ultimate edition.
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, January 19, 2012 12:44 AM
    • Marked as answer by Darin Smith MS Tuesday, January 24, 2012 12:17 AM
    Wednesday, January 18, 2012 1:21 PM
    Moderator

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  • Question
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    According to your MGA Report, you have two (2) major issues:

    1.  The installed copy of Windows 7 Ultimate edition is non-genuine and counterfeit.

    2.  The installed copy of Microsoft Office Enterprise 2007 is non-genuine and counterfeit.

    To correct these issues, you'll need to purchase a genuine "Full Version" edition of Windows 7 and perform a "clean install".

    You'll also need to purchase a genuine Microsoft Office suite.  You can purchase genuine Microsoft software from the Microsoft Store.

    Please note that you can Request Dell Backup Discs if you wish to reinstall the original Windows operating system that originally came preinstalled on your Dell computer rather than purchasing a copy of Microsoft Windows 7.

    Carey Frisch
    Wednesday, January 18, 2012 4:40 AM
    Moderator
  • Question
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    "coar123456" wrote in message news:30605f0e-5333-4e35-bb2a-d525db708b1d...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85291
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1764</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="6"/><Date>20100914000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   

     

     
    For which version and edition of Windows is the computer licensed, according to the COA sticker on the case?
    There is evidence that the installation may be counterfeit, as the Key in use is the Default Key, and the licensing process is being obstructed by something.
    One way to clear the obstruction may be to install Service Pack1 for WIndows7 – which should repair the problem, if it is simply a case of a poor file, and then allow activation using your COA sticker Key, but ONLY if the Key is for Ultimate edition.
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, January 19, 2012 12:44 AM
    • Marked as answer by Darin Smith MS Tuesday, January 24, 2012 12:17 AM
    Wednesday, January 18, 2012 1:21 PM
    Moderator
  • Question
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    No reply from the Original Poster.

    Issue is assumed to be resolved.
    Darin MS
    Tuesday, January 24, 2012 12:17 AM