I cant access my account!!! RRS feed

  • Question


    Hi, I'll appreciate somebody's help. I joined adcenter on march 1 and was able to access my account, view campaigns and stuff. But today I tried to access it and I keep getting this message: To do this, open the confirmation e-mail that is being sent to you in the e-mail address you provided during signup. (If you don't see it there, please check your Junk Mail folder.) The thing is that I don't have that confirmation email neither in my inbox nor in the junk mail folder, and why am I getting this message if I was able to access my account before? Wasn't it activated?


    Sombody please!!!

    Wednesday, March 5, 2008 4:37 PM

All replies

  • Call 800-518-5689 for US/CA adCenter Support.

    Agents can also assist you

    Thursday, March 6, 2008 3:58 PM
  • Hi emilbus,


    You may also contact support via email. Here is a link to the contact form. https://support.adcenter.msn.com/eform.aspx?productKey=adcenterss&page=adcenter_home_options_byemail&ct=eformts


    You can also use the 'Forgot your user name or password' link right below the 'Sign In' button on at https://adcenter.microsoft.com/ .


    Using the above link, you will need to ensure that you remember what your username is to complete. If you do not remember this, you can use the 'I forgot my: User name' option instead. From there, you will be asked for the email address you used when you first signed up to use adCenter.


    I hope this helps you out and in to adCenter once again. If you are still having difficulty please reply to this post.


    Thank you,



    Thursday, March 6, 2008 11:31 PM