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Help Unable to install Live one RRS feed

  • Question

  • I downloaded the trial version and I would like to purchase 1 year of continued use

     

    I verfied my creadit card is up to creedable use and it is

    MS will not except my credit card  

    Wednesday, October 22, 2008 9:19 PM

Answers

  • Are you getting an error when providing the credit card information?

    Check the information that you are entering for name, address, etc. on the payment form and make sure that no characters other than letters or numbers are included. No dashes, punctuation, etc.

    Also, make sure that your profile at http://billing.microsoft.com and http://account.live.com correctly identify your country.

    If you are still unable to provide payment information online, you can either opt to purchase a retail copy of OneCare and use the PIN/Key to activate the subscription or contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Thursday, October 23, 2008 3:03 PM
    Moderator