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Unable to "Like" or "Reply" to Post in Activity Feed via Outlook CRM Client RRS feed

  • Question

  • Hi,

    When using the Outlook CRM Client, I am unable to Like or Reply to a post in Activity Feeds in Accounts. Neither Like nor Reply work. Is anyone having the same issue. Is there any solution to this issue? I also get the following error while closing the account record.

    Microsoft Dynamics CRM Error Report Contents

    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Object doesn't support property or method 'tmplItem'</Message>
       <Line>1</Line>
       <URL>/_forms/read/page.aspx?etc=1&id=%7bA457A845-F8AB-E111-B4B4-B8AC6F153DB6%7d&pagemode=iframe&theme=Outlook15White</URL>
       <PageURL>/_forms/read/page.aspx?etc=1&id=%7bA457A845-F8AB-E111-B4B4-B8AC6F153DB6%7d&pagemode=iframe&theme=Outlook15White</PageURL>
       <Function></Function>
       <CallStack>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)</BrowserUserAgent>
       <BrowserLanguage>en-us</BrowserLanguage>
       <SystemLanguage>en-us</SystemLanguage>
       <UserLanguage>en-us</UserLanguage>
       <ScreenResolution>1440x900</ScreenResolution>
       <ClientName>Outlook Laptop - Online</ClientName>
       <ClientTime>2014-01-21T14:44:42</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>MyORGGUID</OrgID>
        <UserID>MYUSERGUID</UserID>
        <CRMVersion>6.0.0.809</CRMVersion>
      </ServerInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>MYORGID</OrgID>
        <UserID>MYUSERGUID</UserID>
        <CRMVersion>6.0.0.809</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>

    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Object doesn't support property or method 'tmplItem'</Message>
       <Line>1</Line>
       <URL>/_forms/read/page.aspx?etc=1&id=%7bA457A845-F8AB-E111-B4B4-B8AC6F153DB6%7d&pagemode=iframe&theme=Outlook15White</URL>
       <PageURL>/_forms/read/page.aspx?etc=1&id=%7bA457A845-F8AB-E111-B4B4-B8AC6F153DB6%7d&pagemode=iframe&theme=Outlook15White</PageURL>
       <Function></Function>
       <CallStack>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)</BrowserUserAgent>
       <BrowserLanguage>en-us</BrowserLanguage>
       <SystemLanguage>en-us</SystemLanguage>
       <UserLanguage>en-us</UserLanguage>
       <ScreenResolution>1440x900</ScreenResolution>
       <ClientName>Outlook Laptop - Online</ClientName>
       <ClientTime>2014-01-21T14:44:47</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>MYORGGUID</OrgID>
        <UserID>MYUSERGUID</UserID>
        <CRMVersion>6.0.0.809</CRMVersion>
      </ServerInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>1033</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>1033</UserCulture>
        <OrgID>MYORGGUID</OrgID>
        <UserID>MYUSERGUID</UserID>
        <CRMVersion>6.0.0.809</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>


    Thanks!





    • Edited by Anna' Tuesday, January 21, 2014 10:48 PM
    Tuesday, January 21, 2014 10:28 PM