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Vista Validation (BusinesS) RRS feed

  • Question

  • Oh why so complicated? Running Vista really well, then asked for to activate again. I did not think anything of this, so did and now find that I cannot get Vista running - comes up with messages indicating counterfeit copy etc., not the case as licence bought direct from MS. Looking thruogh MS support, it looks like they will charge me £46 to talk to them, or buy a new copy which seems riculous.

     

    Help Anybody please.

     

    Thanks

    Monday, January 7, 2008 11:58 PM

Answers

  • Hello

     

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2644891&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Wednesday, January 9, 2008 9:31 PM
  •  Si,pleton wrote:
    So remind me, how do I run this with no access as Vista has locked me out.

    Thanks

     

    Of Course

     

    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer. (Note: the option may say "go online to resolve now", "learn more online" or "access computer with reduced functionality")

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2644891&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    If you are unable to follow these steps, please create a support request at http://go.microsoft.com/fwlink/?linkid=52029 for further assistance.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Thursday, January 10, 2008 10:29 PM

All replies

  • Hello

     

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2644891&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Wednesday, January 9, 2008 9:31 PM
  • So remind me, how do I run this with no access as Vista has locked me out.

    Thanks
    Thursday, January 10, 2008 1:26 PM
  •  Si,pleton wrote:
    So remind me, how do I run this with no access as Vista has locked me out.

    Thanks

     

    Of Course

     

    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer. (Note: the option may say "go online to resolve now", "learn more online" or "access computer with reduced functionality")

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2644891&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    If you are unable to follow these steps, please create a support request at http://go.microsoft.com/fwlink/?linkid=52029 for further assistance.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Thursday, January 10, 2008 10:29 PM