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where tu paste the report.dont understand RRS feed

  • Question

  • where "response in this thread"

    where tu paste the report
    it is "report abuse" or "reply"
    Tuesday, December 18, 2007 5:43 AM

Answers

  • Hello Brwoney,

     

    Please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab,

    Copy to Clipboard, then paste the report into a New Post on this Forum.  This will allow us to see what you are experiencing so we may analyze the problem and provide you with a resolution.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally

    identify you and can be fully reviewed, by you, before being posted.

     

    Thank you Brwoney,

     

    Stephen Holm, MS
    WGA Forum Manager

    Tuesday, December 18, 2007 5:18 PM

All replies

  •  brwoney wrote:
    where "response in this thread"

    where tu paste the report
    it is "report abuse" or "reply"

     

    "reply"

    Tuesday, December 18, 2007 5:45 AM
    Moderator
  • Hello Brwoney,

     

    Please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab,

    Copy to Clipboard, then paste the report into a New Post on this Forum.  This will allow us to see what you are experiencing so we may analyze the problem and provide you with a resolution.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally

    identify you and can be fully reviewed, by you, before being posted.

     

    Thank you Brwoney,

     

    Stephen Holm, MS
    WGA Forum Manager

    Tuesday, December 18, 2007 5:18 PM