Cannot Delete Hotmail Account


  • Just like the many hundreds (or possibly thousands) here, I cannot delete my Windows Mail (aka Hotmail) and Live! account.  I get the following errors:

    "One or more paid services or a Microsoft Points account is linked to your account. To close this account, make sure each service is canceled and your Microsoft Points account is closed."

    "To close your Windows Live Hotmail account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at"

    Upon going to the billing site, I get this: "This Windows Live ID does not currently have a billing relationship with Microsoft. MSN offers a variety of services that you may subscribe to. For more information, go to ."

    So, please, I need help deleting my Hotmail/Live account!


    Wednesday, May 16, 2012 6:09 PM