Hi
I am running Windows Vista and have been for a couple of months without problem.
Recently I got the error 0xC004D401 and the pop up telling me An Unauthorized change
was made to Windows and I will no longer receive notifications.
The security processor reported a file mismatch error.
In the end I used a restore point to get over this problem.
However, it has just happened again.
I have seen that there are some programmes that cause this problem
(e.g. Spyware Doctor) but I do not have any of them installed.
The log thing is:
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004d401
Cached Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-M97GV-8BYRK-QCFYQ
Windows Product Key Hash: jGOZJFpePPJgRbY/NkBa02iCpa4=
Windows Product ID: 89578-OEM-7304124-30598
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010300.0.0.000
CSVLK Server: N/A
CSVLK PID: N/A
ID: {E89FA6F3-AC63-42C9-9E66-1BACECCE9F9F}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070627-1500
TTS Error: M:20071112100155199-
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
Grace Flag: N/A, hr = 0xc004d401
Commit: N/A, hr = 0xc004d401
Reboot Flag: 0x0
ThreatID(s): N/A, hr = 0xc004d401
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2968-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E89FA6F3-AC63-42C9-9E66-1BACECCE9F9F}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QCFYQ</PKey><PID>89578-OEM-7304124-30598</PID><PIDType>3</PIDType><SID>S-1-5-21-4230193762-3986265790-2051298191</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20070528000000.000000+000</Date></BIOS><HWID>14333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Spsys.log Content: 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
I have been trying to send a report request but everytime I try I get:
| An unknown application error occurred. Please try again in a few minutes. | |
|
|
Any help please?
