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stuck Job RRS feed

  • Question

  • For some reason I cannot cancel a job. I go through the process of cancel the job but it will not cancel. is there a way i can manualy remove the job from the database?
    • Edited by DCSpooner Friday, January 17, 2020 4:50 PM mistake
    Friday, January 17, 2020 4:48 PM

Answers

  • Hi DCSpooner,

    Which version of HPC Pack is the cluster on? Could you try restart HpcScheduler service to see if the job can be canceled then?

    Regards,

    Yutong Sun

    • Marked as answer by DCSpooner Thursday, February 13, 2020 7:34 PM
    Friday, January 31, 2020 6:28 PM

All replies

  • Hi DCSpooner,

    Which version of HPC Pack is the cluster on? Could you try restart HpcScheduler service to see if the job can be canceled then?

    Regards,

    Yutong Sun

    • Marked as answer by DCSpooner Thursday, February 13, 2020 7:34 PM
    Friday, January 31, 2020 6:28 PM
  • I am on HPC 2016 U3.

    A windows reboot of all head nodes worked, for some reason

    Thursday, February 13, 2020 7:34 PM
  • Hi DCSpooner,

    This could be a known issue for HPC Pack 2016 Update 3. Please check the latest QFE for fix.

    HPC Pack 2019 Update 3 QFE KB4537169 (5.3.6450) - 2/14/2020 (Download)

    - Fix a possible job scheduler hang when the scheduler service restarts.

    Regards,

    Yutong Sun

    Thursday, February 20, 2020 3:38 AM