none
Validation Status: Invalid License RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-RQ893-FW7TM-PBJ73
    Windows Product Key Hash: k0vtBrKXAvkXjHtn9R62I4/jbeM=
    Windows Product ID: 00428-321-7001051-70246
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7022.2.00010100.0.0.001
    ID: {D591D4D9-09A5-4398-8071-2BCDE0C51497}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7022.winmain.090115-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D591D4D9-09A5-4398-8071-2BCDE0C51497}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7022.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PBJ73</PKey><PID>00428-321-7001051-70246</PID><PIDType>5</PIDType><SID>S-1-5-21-280059602-3433141893-636690845</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>EX265AA-ABA a1510n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.11</Version><SMBIOSVersion major="2" minor="4"/><Date>20060919000000.000000+000</Date></BIOS><HWID>1BB83607018400F6</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7022.0

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: bfb30674-7c9a-4624-9309-9914cfd5b05c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00428-00140-321-700105-00-4105-7022.0000-2532009
    Installation ID: 012026592960347110737214625990233373284873454741885563
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PBJ73
    License Status: Unlicensed
    Remaining Windows rearm count: 4
    Trusted time: 10/09/2009 3:41:16 PM

    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAgABAAAAAQABAAEAJJTSLcJeSCQ2834fkl/UeVRjMsbK4GDdDMU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP-CPC  AWRDACPI
      FACP   HP-CPC  AWRDACPI
      SSDT   HP-CPC  POWERNOW
      MCFG   HP-CPC  AWRDACPI

     

    Thursday, September 10, 2009 7:43 PM

Answers

  • Hello Lenard1234,

    Vista appears unactivated, are you able to follow the Activate by Phone steps below?

    If you are unable to Activate or Vista says it's already Activated, follow the next set of steps that will attempt to repair Vista's Licensing store.

     
    Activate by Phone:

    a) If you have access to the Start button: Click the Start button, and type slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.
    NOTE: The important thing to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

    -----------------------------------------------------------------------------
    Repair Licensing Store:

    1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Reboot Twice

    12) You may be required to enter your Product Key and/or Re-Activate. Use the Activate by Phone method outlined previously.

    Thank you,
    Darin MS

    • Proposed as answer by Darin Smith MS Friday, September 11, 2009 8:45 PM
    • Marked as answer by Darin Smith MS Tuesday, September 22, 2009 9:11 PM
    Friday, September 11, 2009 8:45 PM