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Copy of Vista not Genuine - error RRS feed

  • Question

  • Hello,

     

    I have a Sony Vaio VGN-FE41Z that I bought in January 2007 and always worked fine. A few days ago the it started to ask me for activation of Vista on start up. This is strange as I have been using this laptop for three years now so the os has been activated and is genuine for sure. I accept the request, but it cannot be performed as it says that the license is corrupted. I can then log in to my profile, which shows a black screen with a message on the bottom right reading that the copy of vista is not genuine.

    What should I do? Any help would be much appreciated.

     

    Regards

    I have done the tool as requested, see output below

     

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Validation Code: 50

     

    Cached Validation Code: 0x0

    Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9

    Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=

    Windows Product ID: 89578-OEM-7332157-00203

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {BB83AEF6-536E-4B3A-A175-4E225339707A}(1)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.7.36.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.091208-0542

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Massimiliano\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{BB83AEF6-536E-4B3A-A175-4E225339707A}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-1355833788-3144924637-1574402289</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FE41Z</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0190J3</Version><SMBIOSVersion major="2" minor="40"/><Date>20061124000000.000000+000</Date></BIOS><HWID>64323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare GMT(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>924D27B8DDE7716</Val><Hash>k0wvVbYo6zDl7Yn/XSXqBiAirEg=</Hash><Pid>81602-907-8816624-68411</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    C:\Windows\system32\slmgr.vbs(2007, 5) (null): 0xC004F012

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: OAAAAAEABAABAAEAAQABAAAABAABAAEAJJTuAapYQhXooepOSORoGzwm8vSwcDda/GGamqxWKoU=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC Sony VAIO

      FACP Sony VAIO

      HPET Sony VAIO

      BOOT Sony VAIO

      MCFG Sony VAIO

      SLIC Sony VAIO

      APIC Sony VAIO

      SSDT Sony VAIO

      SSDT Sony VAIO

      SSDT Sony VAIO

      SSDT Sony VAIO

      SSDT Sony VAIO

     

     

    Saturday, March 20, 2010 12:27 AM

Answers

  • Hello MaxLondon,

    It appears that Vista Licensing Store may be corrupt or the data it contains is messed up some how.  Follow the below steps to recreate the Store:

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. (Enter the product key from the sticker on the side or bottom of the computer and Activate by Phone)

    Thank you,


    Darin MS
    Wednesday, March 24, 2010 9:32 PM