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re-use windows xp home sp2 OEM lisence RRS feed

  • Question

  • Hello All

    I realise this post is a few years old now but the issue of activation an old OEM serial key is still a real issue.
    I run a small PC Repair company in the UK and more offten that not am left with a dead Dell computer.

    Sometimes the customer will agree to let me rebuilt there machine.  The problem I have is that when im building the new machine obviosuly to save costs I want to re-use the old serial key.
    So for example I have a Dell Demension 8400 here with a Dell XP HOME OEM serial key on the side.   I happen to have a genuine copy of XP Home OEM SP2 and I try to install XP on the new computer using the old Dell OEM serial key but guess what ? yes the serial key does not work.

    What is the reason for this? I can only assume that I need to have an XP HOME OEM with no service packs streamlined into it?  This seems a bit crazy as it means I would need about 4 differant CD;s of XP and 4 differant CD's of PRO and what about vista now thats bad news.

    Please only respond if you have physicaly had this probllem before and resolved it sorry but I don't care for the theroy only the practical.

    Thanks
    Paul
    • Split by Stephen Holm Monday, February 23, 2009 10:00 PM Splitting to forum seperate thread. Stephen
    Friday, February 20, 2009 11:29 PM

Answers

  • Hello Paul,

        Thank you for visiting the Windows Genuine Advantage (WGA) program forum. Your post is out of scope for the WGA program forum as well as out of our expertise.  Depending on what XP version you currently have would dictate the transferability and license terms.  Please read your End User Licensing Agreement (EULA). In order to read your EULA, click Start>Run, type winver and click OK, then click on the link for the license terms or EULA.


    Questions regarding Software Licensing Terms can be found at the following link:

    http://www.microsoft.com/about/legal/useterms/default.aspx

    Volume licensing customers can use the Microsoft Volume Licensing site to find contact information in their locations. See the following link:

    http://www.microsoft.com/licensing/default.mspx  

    For additional information about Certificates of Authenticity (COA), see the following link:

    http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

    Additional Information:

    For licensing questions, please call 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist.

    Thank you for visiting us in the WGA program forum.



    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Monday, February 23, 2009 10:10 PM
    Monday, February 23, 2009 10:03 PM
  • Paul,


    Windows Operating Systems are available in:  OEM-SLP, OEM (System builder/COA), Retail User, and Volume Licensing Key (VLK) versions.  There are two types of XP licensing which customers will encounter; Retail and OEM.  In turn each version will have their own End User Licensing Agreements (EULA’s).   Depending on what version you currently have would dictate the transferability and license terms. In order to read your EULA, click Start>Run, type winver and click OK, then click on the link for the license terms or EULA.  Below are brief descriptions to help you understand more.  

    Below are brief descriptions to help you understand more.  

    1. OEM-SLP: Computers built by large commercial manufacturers that come with Vista Pre-installed come with two (2) Product Keys; SLP and COA Key.  SLP stands for System Locked Pre-install. OEM manufacturer’s add an OEM identifier string to the system BIOS during manufacturing. Windows verifies this identifier during the boot process. In this way the end user will not be required to activate Windows. The OEM SLP Key is geared to work with the special instructions found on that Manufacturer’s computer hardware.  The Product Key is available on the COA sticker and not installed in the computer. For example all DELL OEM SLP Windows Vista systems use a single product key but the COA sticker on the machine contains the unique COA. The key located on the COA sticker should only be used in limited situations and requires telephone activation. Example should you require to reformate the computer the key from the COA sticker would be used. 

     

    1. OEM (System builder/COA): OEM license for XP comes with certain restrictions that make it less flexible, and therefore less expensive, than the retail license for Vista.  A major limitation is that the license is "married" to the computer onto which it is first installed, and the End User Licensing Agreement (EULA) states it is not permitted to be moved to any another computer.  One does not "lose their license" for XP if the motherboard becomes defective and has to be replaced.  If the computer owner chooses to use, or because of availability is forced to use, a board that is not a direct or identical replacement, there has to be a mechanism to accommodate these circumstances, and that is why a telephonic activation is authorized. To read your EULA, click Start>Run, type winver and click OK, then click on the link for the license terms or EULA.

     

    Systems must be activated within 30 days of installation. After a 30 day grace period, the user will be not able to login to system without activation.

     

    1. Single Retail User LicenseRetail licenses may be moved from one computer to another, as long as the license is activated on one computer at a time and as long as the previous installation of the license is removed from the previously licensed computer. Each Windows Vista installation has a unique product key associated with it.  System must be activated within 30 days of installation. After a 30 day grace period, the user will not be able to login to system without activation.

     

    1. Volume License Key (VLK): The Volume license is type of license, where each VLK customer will be given a single product key and they can use this key to install Windows Vista on multiple computers. No Activation is required. Hardware requirements are not verified. 

     As a rule, VLK editions of an Operating System should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses for Vista are Upgrade Licenses ONLY and cannot be used as the original or base license for a new computer.

    Retail licenses may be moved from one computer to another, as long as the license is activated on one computer at a time and as long as the previous installation of the license is removed from the previously licensed computer.

    OEM licenses for XP are tied to the first computer onto which they are installed and the license is not permitted to be moved on any other computer.  For the purposes of defining what a computer is, since a computer is really just a collection of parts, Microsoft has established that the motherboard is the base or "defining" component, and the OEM license is permanently tied to the motherboard.


    Again please call the licensing number I provided to you in my first post as we are not responsible nor the experts for any licensing whatsoever.  Take care and I hope this will provide you with further assistance.



    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Monday, February 23, 2009 10:10 PM
    Monday, February 23, 2009 10:08 PM

All replies

  • Hello Paul,

        Thank you for visiting the Windows Genuine Advantage (WGA) program forum. Your post is out of scope for the WGA program forum as well as out of our expertise.  Depending on what XP version you currently have would dictate the transferability and license terms.  Please read your End User Licensing Agreement (EULA). In order to read your EULA, click Start>Run, type winver and click OK, then click on the link for the license terms or EULA.


    Questions regarding Software Licensing Terms can be found at the following link:

    http://www.microsoft.com/about/legal/useterms/default.aspx

    Volume licensing customers can use the Microsoft Volume Licensing site to find contact information in their locations. See the following link:

    http://www.microsoft.com/licensing/default.mspx  

    For additional information about Certificates of Authenticity (COA), see the following link:

    http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

    Additional Information:

    For licensing questions, please call 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist.

    Thank you for visiting us in the WGA program forum.



    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Monday, February 23, 2009 10:10 PM
    Monday, February 23, 2009 10:03 PM
  • Paul,


    Windows Operating Systems are available in:  OEM-SLP, OEM (System builder/COA), Retail User, and Volume Licensing Key (VLK) versions.  There are two types of XP licensing which customers will encounter; Retail and OEM.  In turn each version will have their own End User Licensing Agreements (EULA’s).   Depending on what version you currently have would dictate the transferability and license terms. In order to read your EULA, click Start>Run, type winver and click OK, then click on the link for the license terms or EULA.  Below are brief descriptions to help you understand more.  

    Below are brief descriptions to help you understand more.  

    1. OEM-SLP: Computers built by large commercial manufacturers that come with Vista Pre-installed come with two (2) Product Keys; SLP and COA Key.  SLP stands for System Locked Pre-install. OEM manufacturer’s add an OEM identifier string to the system BIOS during manufacturing. Windows verifies this identifier during the boot process. In this way the end user will not be required to activate Windows. The OEM SLP Key is geared to work with the special instructions found on that Manufacturer’s computer hardware.  The Product Key is available on the COA sticker and not installed in the computer. For example all DELL OEM SLP Windows Vista systems use a single product key but the COA sticker on the machine contains the unique COA. The key located on the COA sticker should only be used in limited situations and requires telephone activation. Example should you require to reformate the computer the key from the COA sticker would be used. 

     

    1. OEM (System builder/COA): OEM license for XP comes with certain restrictions that make it less flexible, and therefore less expensive, than the retail license for Vista.  A major limitation is that the license is "married" to the computer onto which it is first installed, and the End User Licensing Agreement (EULA) states it is not permitted to be moved to any another computer.  One does not "lose their license" for XP if the motherboard becomes defective and has to be replaced.  If the computer owner chooses to use, or because of availability is forced to use, a board that is not a direct or identical replacement, there has to be a mechanism to accommodate these circumstances, and that is why a telephonic activation is authorized. To read your EULA, click Start>Run, type winver and click OK, then click on the link for the license terms or EULA.

     

    Systems must be activated within 30 days of installation. After a 30 day grace period, the user will be not able to login to system without activation.

     

    1. Single Retail User LicenseRetail licenses may be moved from one computer to another, as long as the license is activated on one computer at a time and as long as the previous installation of the license is removed from the previously licensed computer. Each Windows Vista installation has a unique product key associated with it.  System must be activated within 30 days of installation. After a 30 day grace period, the user will not be able to login to system without activation.

     

    1. Volume License Key (VLK): The Volume license is type of license, where each VLK customer will be given a single product key and they can use this key to install Windows Vista on multiple computers. No Activation is required. Hardware requirements are not verified. 

     As a rule, VLK editions of an Operating System should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses for Vista are Upgrade Licenses ONLY and cannot be used as the original or base license for a new computer.

    Retail licenses may be moved from one computer to another, as long as the license is activated on one computer at a time and as long as the previous installation of the license is removed from the previously licensed computer.

    OEM licenses for XP are tied to the first computer onto which they are installed and the license is not permitted to be moved on any other computer.  For the purposes of defining what a computer is, since a computer is really just a collection of parts, Microsoft has established that the motherboard is the base or "defining" component, and the OEM license is permanently tied to the motherboard.


    Again please call the licensing number I provided to you in my first post as we are not responsible nor the experts for any licensing whatsoever.  Take care and I hope this will provide you with further assistance.



    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Monday, February 23, 2009 10:10 PM
    Monday, February 23, 2009 10:08 PM
  • Paul Sheraton,

    The service pack level will have nothing to do with the situation.

    I have used the generic systembuilder/OEM Microsoft hologrammed CD along with the Product key printed on the Dell CoA to install XP on Dell systems.  Of course, if the CoA is for XP Home you will need to use a systembuilder/OEM CD for XP Home, Pro for Pro, MCE for MCE, etc.  Retail CDs will not accept the Dell OEM Product Key and vice versa.  The Product Key is accepted by Setup and the CD will install, however the problem arises when it comes time to activate--you have to do a telephonic activation and then speka with the activation representative to explain that you are using the Dell CoA PK along with a generic systembuilder/OEM CD because the Dell OS Reinstallation CD was lost or misplaced.

    If you want to properly reinstall XP on a Dell computer and preserve the customer's OEM license, you need the Dell OS Reinstallation CD each for XP Home, XP Pro, and XP Media Center Edition, which are the three commonly used XP editions on Dells.  They follow a similar system with Vista.

    Here in the USA Dell makes these CDs readily available to customers who have lost them, as generally speaking most Dell computers ship with Windows installed and with a copy of the correct Dell OS Reinstallation CD.  Not sure what their policy is in GB, you might want to call their customer service department and ask.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, February 24, 2009 5:25 AM