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Windows 7 Home Premium Retail - Can't Activate RRS feed

  • Question

  • Hello all.  I installed Windows 7 Home Premium today, and everything went smoothly until I tried to activate.  I received the following error message: "The product key you have typed has been blocked from use by Microsoft."  After reading other threads, I fear the worst.  Still, I'd like to hear a definitive answer before pursuing further action.


    Here is the output from the MGADIAG tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-FMTGH-R3KH3-VWF2X
    Windows Product Key Hash: 6Fo6bF23I+tfkRxaRcUN0iDyu2g=
    Windows Product ID: 00359-231-7647263-86916
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {14B2D37B-F375-4470-A68D-8086CBC0C671}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{14B2D37B-F375-4470-A68D-8086CBC0C671}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VWF2X</PKey><PID>00359-231-7647263-86916</PID><PIDType>5</PIDType><SID>S-1-5-21-951009055-2141664790-283670915</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0502   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081103000000.000000+000</Date></BIOS><HWID>B2B83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-231-764726-00-1033-7600.0000-1242010
    Installation ID: 006626090416290006592015293013776630811730020971396203
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VWF2X
    License Status: Initial grace period
    Time remaining: 43080 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 5/4/2010 11:37:05 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:4:2010 22:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAIABgABAAEAAAADAAAAAQABAAEAJJRS1IQAZHMIhdxGRryMJoQ0aGVMdipImogazT31+vZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      OSFR            A_M_I_        OEMOSFR
      SSDT            DpgPmm        CpuPm

    Thank you so much for your help.

    Wednesday, May 5, 2010 7:12 AM

Answers

  • Hello MedJuice,

    I have checked the Product key currently being used in your copy of Windows 7 and and it is Blocked.

      The Key is from an MSDN Subscription Account that either has been broken into and the key was stolen and is now being sold or the subscription owner is selling their own key (which is against the Licensing Terms for Product keys from an MSDN Subsciption).

      Either Knowingly or unknowingly, the person or company that sold you this key/software (or sold you a computer with this key/softwre installed) sold you, what basically amounts to, stolen property. I highly recommend returning the software (or computer with the software) for a full refund.

    Thank you,


    Darin MS
    Wednesday, May 5, 2010 6:17 PM

All replies

  • Hello MedJuice,

    I have checked the Product key currently being used in your copy of Windows 7 and and it is Blocked.

      The Key is from an MSDN Subscription Account that either has been broken into and the key was stolen and is now being sold or the subscription owner is selling their own key (which is against the Licensing Terms for Product keys from an MSDN Subsciption).

      Either Knowingly or unknowingly, the person or company that sold you this key/software (or sold you a computer with this key/softwre installed) sold you, what basically amounts to, stolen property. I highly recommend returning the software (or computer with the software) for a full refund.

    Thank you,


    Darin MS
    Wednesday, May 5, 2010 6:17 PM
  • Thank you for the quick reply, Darin.  I have been in contact with the seller, and he is offering a full refund.  Hopefully that will proceed without a problem.  As for me, I will be uninstalling the software ASAP and buying Windows 7 from a trusted retail chain.

    Lesson learned.

    Wednesday, May 5, 2010 8:52 PM