Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Help on creating HTML news letter RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Dear all

    I ahve created a mail merge template for my HTM news letter that has been done inside word.

    Then after importing that template to CRM I can use it for news. I need to send those news by email but I have notice that for sending mail, it needs to be send from word through the Finish mail Merge -> Send mail buttton.

    Doing so, the mail is send through outlook client.

    What I am trying to do is how to differ the sending in order that it is send though my Email router ?

    regards

    Serge


    What I do wrong ?

    regards

    Your knowledge is enhanced by that of others.
    Thursday, June 23, 2011 3:00 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Serge,

    Please find the URL to create and import mail merge to CRM.

    http://www.dynamicscare.com/blog/index.php/dynamics-crm-4-0-create-a-new-microsoft-office-word-mail-merge-document-upload-a-mail-merge-template-to-crm-4-0/

    To send Emails using Email Router you have to change your Email sending and receiving options in Settings->Administration->Users-> select the user and change the settings according to your requirement.

    If you send mails using CRM that can be sent through Email Router. 

     

    Regards,

    Khaja Mohiddin
    Thursday, June 23, 2011 7:19 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello,

    I know ho to import the mail merge template.

    What I am looking form is that if I start to build my letter to be send by mail, in order to finish the mailmerge I need to click on FinisheMailMerge>Send Email button.

    BUt doing so, once again, through Word it send email through outlook.

    If I send normal mail from CRM, it is already set to use Email router.

    Did you catch what I mean ?

    Thnaks for help

    regards

    serge

    Your knowledge is enhanced by that of others.
    Friday, June 24, 2011 9:08 AM