How do i report an issue with Streets and Trips? RRS feed

  • Question

  • S&T is showing a road closure that is incorrect.

    The issue is discussed here.


    Thanks, Ray


    Wednesday, July 18, 2012 11:37 AM

All replies

  • Hi Ray,

    Thanks for pointing that out! I just sent a message via Laptop GPS World to a Microsoft rep who may help.

    Laptop GPS World

    Wednesday, July 18, 2012 2:06 PM
  • Ray,

    I just received a reply: "I've have contacted our "construction data" person and we will most definitely get this taken care of. "

    Laptop GPS World

    Wednesday, July 18, 2012 5:05 PM
  • Great Thanks



    Wednesday, July 18, 2012 8:17 PM
  • Ray, it has just been corrected. The next construction data update was scheduled for the 9th of next month, but you can get it already now by following these steps:

    "If users now click on Route in the toolbar then "Update construction information" then click <YES> to download again anyways the road closure in AZ will be gone."

    Thanks to Larry, Gladwin, and possibly others, at Microsoft for taking care of this issue so fast.


    Thursday, July 19, 2012 10:05 PM
  • Yea, I tried an update yesterday and it was still showing closed.

    I just did it again now and it shows it open.

    Now if they would just fix that silly date vs day itinerary issue :)


    Thursday, July 19, 2012 10:14 PM