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Failed authentication Office 2007 Professional RRS feed

  • Question

  • The version of Office 2007 pro that I had installed came up as a non-genuine Microsoft produce about 3 years after it had been installed. As I wished to continue using Office I purchased what I beleieved to be a genuine copy, holograms of discs etc, but this too has failed the validation process and when I ran the Advantage Dignostic Tool received the following report;

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-H2QD2-V4DCP-X7QB8
    Windows Product Key Hash: MvKKFuoJKNIo4kxOa/fSwfVoEj0=
    Windows Product ID: 89578-OEM-7332157-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {36288A7B-719E-4220-8B43-0643ADBEDA3A}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{36288A7B-719E-4220-8B43-0643ADBEDA3A}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X7QB8</PKey><PID>89578-OEM-7332157-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1121075925-1815100283-3548618853</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7366</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A7366MLN.303</Version><SMBIOSVersion major="2" minor="5"/><Date>20090608000000.000000+000</Date></BIOS><HWID>14333507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>448F44F3BAED586</Val><Hash>K/9D0A+SNOr4IqDGXvXbMh8VBGg=</Hash><Pid>89409-707-0740897-65498</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500102-02-2057-6002.0000-2132009
    Installation ID: 016621623032596760331645295500158246962750198914648676
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: X7QB8
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAEAAQACAAAAAwABAAEAeqiCvJgEpOqCVezFptsm3/L0tmqOTJSVrFY9EUbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   060809  APIC1436
      FACP   060809  FACP1436
      HPET   060809  OEMHPET0
      MCFG   060809  OEMMCFG
      WDRT   060809  NV-WDRT
      SLIC   MEDION  MEDIONAG
      OEMB   060809  OEMB1436
      NVHD   060809  NVHDCP
      SSDT   DpgPmm  CpuPm

    Is it possible to know why this version which looks genuine it every sense failed to validate?

    Monday, September 14, 2009 12:25 PM

Answers

  • From your MGA report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    Unfortunately, the installed copy of Microsoft Office Professional Plus 2007 is counterfeit.  It is a Volume License copy using a counterfeit product key that was likely created with an illegal product key generator.  While the counterfeiter apparently did a pretty good job of making the software disc and packaging look authentic, the license therein is not genuine.

    Please see the following:

    Counterfeit Software Gallery

    Details of the genuine Office Complimentary Offer

    Reporting Software Piracy


    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 14, 2009 8:29 PM
    Monday, September 14, 2009 12:38 PM