locked out RRS feed

  • Question

  • Ok so I have tried to go into File however Password Manager is not an option. I'm locked out I even tried opening a back up copy also locked out. Keep getting error message "Password could not be verified" Any ideas. Sat oin the phone for over 20 mins 5 of which I talked with a rep who was horrible then when I asked for a supervisor I was placed on hold after 15mins I hung up. Any Idea how I can retrive my accoun info from my money account?


    Monday, November 29, 2010 3:29 PM

All replies

  • Do not attempt to *change* your password. Do copy your *.mbf and *.mny files to other media now, in case something happens to your hard drive or computer.

    What does " Password Manager is not an option" mean?

    What version of Microsoft Money were, and are, you using?

    Did you have a Password on your file?

    Did your sign in credentials include an email address?

    How many fairly recent backup files (*.mbf) do you have?

    There are 5 questions above.

    Monday, November 29, 2010 4:24 PM