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Activation Failed RRS feed

  • Question

  • Hi- I just had to install a version of Windows XP on a new desktop. I did so, and it gave me 30 days to activate windows. During that 30 days, I tried over and over to enter the Product Key (COA) from the sticker on my old desktop and it didn't work. I called customer service in India, spect hours  and hours with them on the phone, and got no where. Now the 30 days is up, and I have to enter a key before I can get on windows. Can someone help me get a new key that works for the version of Windows XP so I can get on my desktop and start using it. At one point on the phone, I think they said the product key wouldn't work and I had to buy a new one, but they were either trying to taking advantage of me or didn't understand me (communication was hard because they had heavy Indian accents and I have a heavy Texas accent, so I'm told). So either way, the version of Windows XP is completely legit, I bought it with the last desktop I bought, and I don't understand why it won't activate this version of Windows XP. Someone, anyone, help! Please! I really need this desktop because it has all of my Music Production work on it and need to get back to work producing and mixing bands. Thanks- Barney Cockburn

    COA: <redacted>


    Monday, April 8, 2013 12:27 AM

Answers

  • OEM Licenses for Windows are restricted to use on the original motherboard on which they were activated. They cannot be moved to another computer for any reason.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, April 9, 2013 7:55 PM
    Moderator

All replies

  • I just sent a question, and realize I had touched on this before. Here's an question/answer I asked about the same topic a while back:

    Please can someone help me, I have spent over 90 minutes trying to get this resolved over the phone with which has led me nowhere but to coplete frustration.

     

    I originally activated this laptop about 7-8 months ago but after having to reset back to manufacturers settings windows activation isn't working.

     

    I do not have a cd as this laptop does not have a cd drive and no-one can help solve this issue either, I have tried just about everything then I was led to here

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GKVKH-VQX2T-RPCDD
    Windows Product Key Hash: +yGGIiVGGuXjCzUIszQQ2iInNKM=
    Windows Product ID: 76477-OEM-2111907-00121
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {BBD04E5D-A8D7-4331-944C-6C9D5A8E546C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-190_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: www.microsoft.com;192.168.0.1:80
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BBD04E5D-A8D7-4331-944C-6C9D5A8E546C}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPCDD</PKey><PID>76477-OEM-2111907-00121</PID><PIDType>2</PIDType><SID>S-1-5-21-3973450131-1933979743-1066599304</SID><SYSTEM><Manufacturer>VIA/Phoenix</Manufacturer><Model>CX700</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20080613000000.000000+000</Date><SLPBIOS>ELONEX PLC,ELONEX PLC</SLPBIOS></BIOS><HWID>FF4001E00184E067</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Elonex</name><model>CEWS71</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65250</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 122D5:First International Computer, Inc|122C7:Packard Bell B.V|122C7:Packard Bell B.V
    Marker string from OEMBIOS.DAT: ELONEX PLC,ELONEX PLC

    OEM Activation 2.0 Data-->
    N/A

    Monday, April 8, 2013 12:53 AM
  • OEM Licenses for Windows are restricted to use on the original motherboard on which they were activated. They cannot be moved to another computer for any reason.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, April 9, 2013 7:55 PM
    Moderator